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There is nothing plugged in. It’s on the workbench.

I have DS 30 expansion card that when powered up it goes solid red then solid green for about 30 seconds then solid red and keeps repeating these changes. Never flashing lights just solid to solid. It never shows up connected in System Status. Any ideas? Thanks

I can’t find any documentation but does anyone know what the first release is that offered startTLS? Thank you

Having issues with 9608 installation. 11.1 IPOffice. System has H323 TLS enabled. Alarm in system status shows TLS certificate expired. The phone boots up and when it gets to the login screen I enter the credentials and it freezes. In monitor is shows this: 12:14:40 499133448mS H323Evt...

VLan is set to 0 Not SIP Changed setting of H.323 signaling to preferred. Now have an alarm in System Status that says TLS certificate has expired. Opened Security Settings, System, Certificates It shows installed certificates but am uncertain what I need.

@snowman50 Plugged into the back of the phone I can ping the IP Office and router. When I get a chance I will change the system to dhcp and test. @ Travis Harper No extensions are blacklisted. HTTPS is currently set as the same as http 192.168.1.201 Currently the H.323 signaling over TLS...

Again, I get the login screen and enter the extension and password then it freeze for awhile then goes the Avaya OneX screen. What am I missing?

I get to this point over and over again and it freezes.

@derflhoh Yes I can.

Set the static IP of the phone and when it gets to the login I enter the proper extension and phone password it now just sits at the login screen. Pressing any button does nothing.

H.323 is enabled. Switched to a different LAN port after a discussion with their IT department. Now it doesn’t ask for login after it says contacting sever then goes directly to the Avaya one-X screen. Doesn’t show discover but sits at the screen for a few minutes then reboots. This pattern has...

I thought I tried the extension and password but still didn't work. When I am back on site on Monday I will doublecheck. This extension is setup as H.323 not SIP. That I know.

Installing a new 9608 phone and it doesn't see the phone system. It is plugged into the same network switch as the phone system with no VLAN established. IP Offce is a 11.1 I have many avaya endpoint licenses available for more phones to install but trying to get one to work first. Set up of the...

Thanks. I will try working with the selector codes tonight and see what happens.

Yes I have. The call just sits on hold. I also tried a calling group with a couple extensions. Either way the calls remain on hold only.

I have client with Partner Messaging. I programmed the auto attendant to pick up after 0 rings. That works and it plays the correct script that I recorded. When I press a 1( a selector code that has been programmed to ring extension 11) the call is placed on hold. It never rings the extension...

Recently the IPO 500 locks up. This has happened twice only over two weekends. The phones(5410) display shows all of the buttons but the time is incorrect. The buttons don't work except the volume control. No inbound or outbound calls work as well as internal calls. I reboot the system and...

They don’t use night service. When messages are left day or night they go to mailbox 10. They don’t go to mailbox 9991 which is where they want them to go.

Question, I had a Merlin Magix Messaging lose programming and am starting from scratch. I can't get the general mailbox to work. This is a new client that I acquired. Setup is : Calls ring in and are answered by the auto attendant. When they dial 0 to calls ring extension 10 and then extension...

I see what you mean. The ports are open. IT is double checking to make sure that the provider isn't blocking them. Thank you.