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Many thanks for the info. This forum has been so helpfull. It's the first place I look for "non-manual" answers.

Had same behavior on an IP500 4.1.12 on two diff extensions in the same DS30 module. The two episodes occurred a month apart, both not long after the install. At least one was a 4424D+, don't recall if the other was a 4412D+ or 4424D+. Reboot did not resolve. Blew away the extension and...

Hello, I am in need of clarification on licenses required with SCN on the IP500 and 4.1 software. Where things are a bit ubclear is the role of "VCM license" (4,8,16,28 or 60 CH) and "Network license". My exposure to IPO has been only with the IP400 and 2.1 rev. Thanks D.

Good day all, By chance I came upon the following statement in a thread that has been closed: Not all VoiceMail Pro features are available on the remote IP Office systems, for example hunt group queuing messages are not supported. Currently, the only features supported for remote sites are...

Good day folks. Our company bids from time to time on government/school cabling jobs. A recent RFP came to us, and among the zillions of pages of requirements was a requirement that we have Aut0Cad version 14 or EARLIER. I'm puzzled about that requirement. Not knowing the program yet, I ask here...

We have one-x in the shop for evaluation. We did the firmware revision with version 2. The Park/Retrieve feature that was added in version 2 has so far failed to work. Anyone seen this issue? DJTelco

I have been over this system looking without success for the reason that unconditional forward is not working. I've been staring at the config so long I wonder if I'm gonna loose my sight. When a call is transferred to the extn for which unconditional forward is set, the transferred call goes...

Seeing the recent end of sale announcement for Transtalk accessories, I wonder if Avaya is going to drop the Partner platform in the near future. Has anyone heard any hints of this? With the arrival of the 1-X Quick Edition, and the existence of the Small Office Edition of the IP Office, I'd...

Good day all, 3 sites: IP403 at main, 2 others have Small Office Edition. T1 loops between sites, PRI from carrier into IP403 at main site. Recently we have experienced a problem with a complete inability to receive or make calls. No calls in, no calls out, no calls between sites. This system...

Our tech said the trunk goes offhook and he hears dialtone, but since he's out today I can't ask him if he heard digits sent.

Here's one to puzzle over. 406 control unit 2.1.35 2 x 16 port analog trunk modules 2 x 30 port DS modules 4400 series phones no IP phones or VCMs in use this system has been up since last summer, and those 3 lines were not a problem until now. trunks are analog, although the souce is a SLC...

Many thanks for the knowledge!!

kflounders: What is your approach to integrating the IPO with the Partner's cascading callout? I'll be interested in how you set ip up in the IPO. Regards DJTelco

I have seen some posts regarding outcalling to a pager for after hours messages in a particular user's voicemail box(such as emergency maintenance calls). Can VMPro be setup to call multiple pagers or cellphones like Partner Messaging can, calling numbers in sequence until someone responds and...

Thanks much for the input. I'll dig into the options, hopefully my brain is big enough to grasp the possibilities ;)

Good day Having multiple clients using one IPO system, each client with their own set of analog trunks, and each using only their trunks for calls. Do we have to replicate the whole set of default shortcodes for line access, including multiple sets of secondary dialtone shortcodes for each...

Could someone please clarify if 4412D+ and 4424D+ phones are fully supported in revs 3.0.xx and 3.1.xx? The phone firmware support tables in the IP Office Technical Bulletins do not list 4412 or 4424 phones. However, I have 3.0.59 on an IP 403, and the 4424 phone works at least in basic call...

Good day, I routinely get email from Avaya and from Vodaone, but seem to be missing some of these notices and bulletins you folks mention... "just yesterday Avaya announced 3.1 GA release, ....." Please advise what particular signup I must do to get these notices. Many thanks! DJ

Has anyone besides me been told that Avaya support will only take a trouble ticket for IP Office if the follwing criteria are met? IPO must be at rev 3.0.59 and VMPro at rev 3.0.17 Trace file must be provided for timeframe in which trouble happened

Thanks- the messages were in fact purged from the mailbox when I checked this AM. Now I have to figure what happened with the message waiting lamp.