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  1. iing9808

    Out 500/ATTN SCH0130

    How do I INI one single TN?
  2. iing9808

    Out 500/ATTN SCH0130

    Something strange has happened: DN 28997 TYPE L500 TN 040 0 00 09 MARP DES 0 AUG 2040 No DES and checkout the date??? If I try to out it I get this: REQ: out TYPE: 500 TN 40 0 0 9 SCH0130 TN SCH0130 Terminal has conflicting station type. If I check its stat I get...
  3. iing9808

    Interpret CDR records

    Thanks a lot. It seems as if I could find what I´m looking for in that document.
  4. iing9808

    Interpret CDR records

    I´ve been trying to find som documentation on how to interpret cdr records (Meridian) but I haven´t been very successful. Is there anyone who can give med some directions on where to look please. I´m interested in the most common details, not too advanced.
  5. iing9808

    Block incoming external calls

    Of course that did it, thank you both !!
  6. iing9808

    Block incoming external calls

    Doesn´t RDI block both external and internal calls? Or is it depending on the Supplemental/International feature that you mentioned?
  7. iing9808

    Block incoming external calls

    Thank you GHTROUT very much for your help! I will have to ask the owner of the system if it´s ok for me to do this. In the future perhaps many different people would like to block for incoming external calls and finally we will have a IDC table so long so it´s "impossible" to interpret it. So I...
  8. iing9808

    Block incoming external calls

    There´s seems to be a problem. DCNO 3 looks like this today: DCNO 3 SDID YES IDGT CDGT 168 168 169 169 2 22 3 23 Since 3 already is represented and converts to 23 I can´t add 3595 NNNNN. Excuse this stupid question, but what is the difference between DCNO 1, 2 and 3? Does...
  9. iing9808

    Block incoming external calls

    Yes, only four digits is sent to my system. I will try to identify the trunk route.
  10. iing9808

    Block incoming external calls

    Now we are talking. This is what I get when I print IDC: REQ prt TYPE idc CUST 0 DCNO DCNO 1 SDID NO IDGT CDGT 2 22 3 23 4 24 5 45 6 26 7 27 8 28 9 29 DCNO 2 SDID YES IDGT CDGT 2 22 3 23 4 24 5 45 6 26 7 27 8 28 9 29 DCNO...
  11. iing9808

    Block incoming external calls

    I just want to block incoming external calls, I still want to be able to dial external calls from the set. Is this possible if i use FR2?
  12. iing9808

    Block incoming external calls

    Is there a way to block incoming external calls and still be able to answer incoming internal calls? Our system is Op 81C, Rls 25.40
  13. iing9808

    Average Speed of Answer vs Average time in queue

    Thank you very much GHTROUT!!
  14. iing9808

    Average Speed of Answer vs Average time in queue

    I was just wondering what the difference is between 'Average Speed of Answer' and 'Average time in queue' in trf reports, TFC003.
  15. iing9808

    call forward key 3 on a M3904

    No, the dn is not appearing on another set.
  16. iing9808

    call forward key 3 on a M3904

    Yes, the cfw key is on key 19, but the dn I want to call forward is on key 3.
  17. iing9808

    call forward key 3 on a M3904

    Earlier we used M3820 as ACD-agents, but now we´ve got M3904 instead. On a M3820 there was no problem to cfw calls on the agents private dn, we used key 8. But now we can´t use cfw on the agents private dn, key 3. Any suggestions please? Release: 25.40
  18. iing9808

    headset on an 3904 acd-agent

    This is exactly the way it is right now, HOML NO and headset selected, but I can´t log in. So I´m afraid that John already answered my question.
  19. iing9808

    headset on an 3904 acd-agent

    I can´t log on to my acd-agent, M3904 unless I lift the handset. Is there anyone who knows if I can log in without lifting the handset. It´s not HOML because once I´ve logged in I can put the handset in the cradle and I´m still logged in.
  20. iing9808

    Queue GHT PLDN

    There´s a lot of posts about GHT and PLDN in this forum. When you assign a Pilot DN to a Group Hunt List you can decide the amount of calls to be queued, All, 1 or 0, but no one has mentioned ACTM. If you set MQUE = ACTM the queue equals the number of entries in your GHT, created in ld 18.

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