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Hey folks we performed software upgrade on out mitel this week and I lost the old short cuts that was on the desktops to launch the Marquee wallboard call stats.. this was built prior to me arriving to company.. any help with instructions so I can restore.?

Is there a feature code that can be done to do a telephone self test for the 5320e phones?

11 yes. "C" I don't know.

Sorry for the delay. I got a little side tracked. I've been tryin to use the ld 80 feature but running into some problems I keep getting the TRA306 error. This is what I'm entering, this is correct right? .ENTC 27 10 0800 = (Trace TN 27 10 for 8 Hrs) TRA306 Or is it possible the LD doesn't...

I don't know if you found a solution to your problem but can put all the phone is a call group and use F75 (Pickup Group) or if you don't want them in a group use F76 (Call Pickup Directed) which case you would pick a call from a users phone by dialing their extension after entering the feature.

Yep. tried that one also.

I got one for ya'll. I have a 2008 phone on an 11 that periodically becomes inactive. Displays "On" but the phone is unusable. And after about 10 minutes becomes active. I started monitoring the phone in LD 32 and it never goes to DSBL it remains Enlb and Idle. If you call it you hearing ringing...

Well I guess it's the waiting game for now. thanks strm

I tried hitting the "enter" a couple of times and putting in the password. Also tried entering the password and then hitting the "enter" a couple of times still no change. I wouldn't be suprised that I haven't locked the port by now.

I don't get anything.

Hmm... Well I have to question that I was given the right password then. Sounds like I may be stuck waiting on the vendor calling me back and verifing the password.

Hey, I recently had 2 SEB's installed at my Option 11 sites and I can't get logged in. I have the password to them (SEB) but, I'm wondering if I'm entering it either too early or too late. Anyone know how to login to their switch through these things? I placed a call into my vendor that...

Ok. I figured out what was going on. I found out that you can advance the clocks manually to check that your system is running right. But the system will always revert the time back one hour upon doing so. It appears to be taking the daylight savings time into consideration and overriding your...

I tried that also (unplugging and plugging in the phone) but, to no avail. The time still didn't update.

That doesn't make any sense. The clock should advance and show the correct time regardless of how it's done. And that still doesn't explain why it only showed on internally and not on the phones.

We'll I ran into this with a patch that I received from a nortel vendor. I have a contact at Nortel and told them about it and I'm waiting to find out the verdict. As soon as I hear anything I'll let ya'll know.

Has anyone noticed a problem with the patches for the Daylight Savings? I recently updated a couple of my BCM 50's and ran a test to see how well they work by advancing my calendar to after the time change. Problem. The system will reflect the time change internally but not on the phones. Has...

Has anyone noticed a problem with the patches? I recently updated a couple of my BCM 50's and ran a test to see how well they work by advancing my calendar to after the time change. Problem. The system will reflect the time change internally but not on the phones. Has anyone else experienced...

Thanks John, and Merry Christmas to you also.

Hello, All and Happy Holidays! - Please forgive the offense for those that do not participate. I need some help. I need to block the ability for my users to transfers calls externally off my switch. I just realized the other day ago that they were able to do this and this is a no, no and I...