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  1. Spookytooth

    SMGR 6.3 Renew certificate failed

    You may be SOL. We tried it on two 6.3 systems recently and it failed. Avaya will not work on it and there is no v3 of the utility coming. The only user info we were able to get was from running pcap on sm100. We let it run for a while and eventually we got most of the users recorded by using...
  2. Spookytooth

    Export CM 6.3 patch from active duplex server

    Hello folks, Does any one know how to export the CM patch from the active server? We are rebuilding the standby server and the patch the cust. provided for the rebuild seems to be corrupt? We are looking to extract this particular patch- "03.0.124.0-21591.tar ". Even better if anyone has and...
  3. Spookytooth

    MM 5.2 unattended backup not working

    Hello folks, I have a MM 5.2 w/ MSS. The unattended backup to the customers FTP server is not running at 3 AM. There are no alarms on the system when it doesn't run. I can do a manual backup to the FTP server with no issues. Anyone ever run into this before? Thanks in advance Cheers
  4. Spookytooth

    MM 5.2 SIP password on autodial button

    Hello folks, I have an issue after migrating a customer from MM 3.1 w/ Qsig to MM 5.2 w/ SIP. On the 3.1 system the customer had several extensions set up with autodial buttons to check a general mailbox. The string is as follows - (vm hunt group)5000~p~p*#5555(mailbox) The 5.2 is ignoring...
  5. Spookytooth

    No DS1's listed when I type 'change sync'

    One of the four is a PRI which was the sync source in the old system. It doesn't show up either. If I look in the old Definity we just cut from all 4 DS1's were listed as 'CIRCUIT PACKS AVAILABLE FOR SYNCRONIZATION' on the 'change sync' form.
  6. Spookytooth

    No DS1's listed when I type 'change sync'

    Thanks 1a, tried setting them to 'y' already. Doesn't make a diff
  7. Spookytooth

    No DS1's listed when I type 'change sync'

    Hello folks, we just put in an S8510 and our having a problem setting sync for the PN. We have 4 live DS1's in the PN. When we type 'change sync port 1' there are no DS1's listed as available for use as the sync source. We tried adding the primary and secondary sources but received a message...
  8. Spookytooth

    BUPS for G700

    Hello all, anyone ever install a BUPS on a G700? I was wondering if a P330 BUPS would work. Thanks
  9. Spookytooth

    S8300 4.0.1 no SES Sip trunk with Paetec

    Hello all, anyone have any luck setting up SIP trunks on 4.0 without the SES server. Thanks
  10. Spookytooth

    weird medpro problem

    threw another medpro in and it comes up the same way. i'm wondering if this is something specific to s8400
  11. Spookytooth

    weird medpro problem

    hello all! i'm having a weird medpro issue where i am intermittently getting a no audio condition. there's no alarms against the board and the network seems fine. when i do a 'status media-processor' this is what i get Board Loc Code Vintage 01A14 TN2302AP HW18 FW115 Ethernet Enabled? yes Node...
  12. Spookytooth

    Ipsi out of service

    try logging into the ipsi and doing a 'show qos' command. if 'vlan tagging' is turned on try turning it off
  13. Spookytooth

    upgrade 27 lsp's without the cd at each site

    Hello all, I have an upgrade from 2.2 to 4 and would like to push the upgrade out over the customers network without having to get cd's out to all the sites. I have done this before for dot release upgrades say 2.2 to 2.2.2 by using ftp. Has anyone done something similar to this while going to...
  14. Spookytooth

    ARS digit conversion

    Hello all, was wondering if anyone's seen this issue before. I have a G700 remotely connected to an 8700. The G700 has a local wink start t with a block of DID. The t is set up to insert the digit 9 and send all the DID's to the ars digit conversion table. One out of 20 calls or so are failing...
  15. Spookytooth

    blind transfer from caller app

    I spoke to Tier 4 yesterday, they confirmed it's working as designed and there is no workaround to avoid MM pulling the calls back. In QSIG all transfers are handled the same way regardless of whether we select Blind or Full on the MM. The call is pulled back after 6 Rings by MM and a...
  16. Spookytooth

    blind transfer from caller app

    The only transfer setting I see when using t-1 qsig is in the vmsc under pbx. There is a transfer/outcall tab where you have options for full, partial or blind. I'm set for blind.
  17. Spookytooth

    blind transfer from caller app

    Ken this one has me stumped. I cant find anything in the switch thats doing it. no transfer recall timers or anything else. I am seeing this in the OHV though- 04/12/07 17:30:52, "TUI", 21230, "Information", 24, "PENMAS2", "Transfer to extension 33003 failed due to a ring no answer condition."...
  18. Spookytooth

    blind transfer from caller app

    Hey Ken, you hear the phone ringing and it does physically ring. I also checked the OHV and nothing odd jumps out at me. Thanks for your help with this.
  19. Spookytooth

    blind transfer from caller app

    Thanks Ken, If you transfer off of the caller app it will ring the phone 6 times and then MM pulls it backs and gives you an option to 'press 1 to transfer to another extension, press 2 to leave a message or press 3 for assistance'. There is no cp on the station. We are looking for the caller...
  20. Spookytooth

    blind transfer from caller app

    Hello all, I have a caller app setup where I am trying to mimic a auto att (if you know your parties extension dial it now) My problem is the system seems to be pulling all calls back after 6 rings. I have certain phones that i want to ring until they are answered or the party hangs up. I have...

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