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And the one that NX01 helped me out with was the actual "Little Instruction Books" They are GREAT!!! I eventually found the hard copies of these books. They were boxed up by the admin that had work on the system before me. anyway, A MUST read for getting started. NX01 (MIS) Jul 13, 2004...

I will add those to my phone. Thanks for your help.

Thank you very much!!! This pdf is huge! I do see the phone button descriptions. According to the "Little Instruction Book" I should set up one or more phones to have advanced features for testing and monitoring the system. Is there a standard set of buttons that are suggested by the pros in...

Being new to the G3, I am trying to learn what the button assignment codes actually mean? I don't see explanations in the "Little Instruction Books" Is there some place that I can look that expains their usage? Thank you.

When configuring an EXT to foward to another EXT, is there a way to make the receiving EXT answer the call with its voice mail? Special settings on the Octel system or Definity side? Thanks.

Thanks for the reply. I was using an eval of the CRT program. On their website they listed cntrl-pause/break key. It worked, but I will try the cntrl-c as well.

How can you forward an EXT to another EXT and have the receiving EXT answer the call with its voicemail? Thank you for any suggestions.

Great, I will verify these settings. thanks for the info, I will post back with results.

Hi, Does anyone know the WYSE 50 Emulation "BREAK KEY" Equivalent?? From what I read, it appears to be a physical change on the RS-232 cable when the BREAK Key is perssed. Thank you for your help.

Hi, I am getting strange issues where some users logged in with their Agent ID are not able to use the CONFERENCE button. They receive an incoming call, press conference, dial the number, when pressing conference button to bridge the two lines, it will not allow it. It actually beeps each...

Sorry about that... It is the Octel 250 Aria 3.1 Thanks.

Any idea why the Octel mail box's out going message says they on the phone when they are not? I am thinking it's a setup issue, since multiple users are having the same issue. Thanks.

Hi Ken, Thanks for the info. Where are the training classes you mentioned located?

Thanks for all the help. As for the ASA, I have read about that in the book I D/L from Avaya's website. I will being my journey :)

Sorry, There was so much data listed with that command I wasn't sure what was needed. There are Digital Lines, Aux Trunk, CO Trunk, DSI interfaces, VAL announcement. I am going back to find out about the C-Lan... One of the main reasons I am interested in remote access, so I don't have to...

I have to learn our Octel 250 (Aria?) system. Can someone point me to a good starting point for reading, etc.? Thanks in advance for any help.

Oh yeah, what type of remote access for configuration do I have with this version? Thanks.

Ok. First off. Thank you very much for all of you guys help!! It is the Definity G3 Version 12 Location 1 Platform 2 Call Center shows as version 12.0 under the list config all: processor TN2404 vintage 09 As for Octel it's Octel 250 and looks like on the sticker it says "ARIA" I am going...

I am needing to learn our phone system. It's the Avaya Definity G3(GSI) and the Octel voice mail. Can anyone provide a starting point for reading? I have started reading the "Administrator’s Guide for Avaya Communication Manager" that I downloaded from their website. Also, is there a way I...