I'm not sure where you received this information, but the next version of BE will not let you change from SQL instance to MSDE on the fly.
Typically you always want to install in an MSDE instance if for no other reason, the SQL Master cannot be restored while BE is using it, therefore if you...
It is impossible to perform incremental or differential backups with shadow copy.
Shadow copy is a full snapshot backup using a technology that creates an image of an open file.
It is not possible to parse through that file and only collect changes.
See VERITAS article...
I beleive the document you are looking for is actually on the front page of the VERITAS website.
http://seer.support.veritas.com/docs/265159.htm
It's typically a good idea to check the vendor's website before slandering their support.
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