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Thanks for the download. I downgraded my customer's vm to 4.0.15 and the gap at the beginning of all recordings is gone.

I'm sure Avaya had their reasons for the upgrade just as they probably have reasons to upgrade the 4.0.18. I am having the delay on the front end of any recording as described in other posts on this site. More than one has responded that in downgrading to the 4.0.15 the problem was cleared. In...

Since Avaya has only 4.0.18 available for download on their website, does anyone know a site to download 4.0.15?

Anyone out there have any "juice" with Avaya to find out the problem with the 2 second cutoff on these vm releases? Mine is 4.0.18 on HP Proliant 2003 sp2 and does the same.

Customer wants to upgrade switches and vm to 3.2. Upgrade on switches to 3.2.55 went without a hitch but attempt to remove vm pro via the control panel, add/remove gives an error of installation source is not available. C:\Wimdows\Installer\544d8.msi The original CD for vm is not available and...

In Delta Server under message control, is All Agents checked?

I want to front end an auto attd with the choice of English or Spanish and through experimentation have figured out how to get to the English or Spanish menu with a language selection module. When I select Spanish, and through a menu prompt go to DBN, Get Mail, Leave Mail the prompts are in...

Yes. I have no problem manually accessing the conference center website from the same pc the PMP is on. Just no icons in PMP.

The conference center icons do not show up on PMP to schedule or join a conference. The conference center and PMP seem to work otherwise. Any ideas?

Is auto hold enabled? I had one that if a user paged on all page and then went to another button without hanging up all the phones went nuts. We disabled auto hold and have not had a repeat as of yet.

Thanks for the input. The customer wants as much of the "networking features" as possible without going to voip. I don't see any way out other than qsig.

Can anyone offer any "gotchas" on so called traditional networking using Qsig across a dedicated T1 for two IP 406 systems? The customer for some reason does not want to use voip and scn (which would be much simpler to provision). Is it safe to assume that the basic programming is much the same...

Switch has 2-4 port analog trunk modules and digital stations. Complaints of sporadic echo on calls. LEC has tested trunks and of course found no problem. The 3.1(29) line form (analog tab) has no field for echo cancellation even though the help button identifies such a field. Ideas anyone?

That does make me cringe. The config file is about 87K but if that is the last resort I will do it. I have a ticket open with Avaya now so I'm waiting to hear from them. (Maybe in this lifetime)

All the units were upgraded via the 3.0(59) admin cd downloaded from Avaya. When first connected, the 5410s loaded the bin files.

New install of IPO w/406v2, 2 DS30v2, Phone 16. All upgraded to R3 (59). Ramdomly the 5410s "lock up" and have to be umplugged then reconnected to bring them back. Any ideas? 17434mS PRN: DU_SLICOFI2: chip version: V15.15 17464mS PRN: DU_SLICOFI2: chip version: V15.15 17494mS PRN...

Build a shortcode in manager, for example: *99 #GetMailJoe 0 VoiceMailNode Then in VM Pro at Short Codes build a start point with the same name. GetMailJoe Connect to a Get Mail action with Joe's mailbox as the specific Then you add to a button as a dial and/or build a speed dial in phone...

Go into the pdf files on the Documentation CD and find the 4400,6400, transtalk user guide. If the station has been disabled from the hunt group, look at the hunt group in manager and see if the ext number is preceded by a *. If so, right click and enable.

G= In a group (hunt group) H= Held calls See the user guide for 4400 for all letter meanings

Small customer has ISP provided router on partial T1 that acts as DHCP to his work stations for internet access. Public address is static. How can I insert the Avaya SG5 into the circuit to provide vpn access for two remote users with SG5X units? As the SG5 also acts as a router, how do I...