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You need a crossover cat 5 cable, connect it to callpilot, use your internet browser, and open link 192.168.110.10. password can be.....120000 or 1020000. It will prompt you to change it. hope this helps, you should read the doc's it came with.

The processor has two RJ45 plugs but not labelled one is for SMDR which stopped working. I'm getting the info from the customer, I will be on-site this week. When I tried to see what release and version from a display set(intercom>speaker>*05)did not work, I got incompatable tone. When I had...

Hi Merlinman, My processor is equipped with FM3. The main switchboard is a BIS set. there is no menu button on that set. How can I get into programming from the BIS set. Will the R7 processor work with these sets? thanks for all the help!

thanks guy's. but I figured it out. re-set callpilot. everything ok now.

i have a general delivery mailbox locked. how can I unlock this? I tried to do a F983 MAILBOX 10 Password reset. 0000 say's invalid password. how can I unlock please. thanks

Thanks Merlinman, That's exactly what I'm going to do.Go on site. will keep you guy's posted. Thanks for your time.

Yes your quite correct on everything. Here's my problem, Tried to call in to system with assisted transfer to *10. I get ring no answer, I should get a modem tone. Does that mean the modem is turned off? If so how do I enable it. In Maintenance? Thanks

here's what I have: A Merlin Legend R2.0. With a Admin and SMDR connection on the processor. This is a Legend right? Whats the difference between the Merlin II and the Legend. Thanks

Tried to call in to system with assisted transfer to *10. I get ring no answer, I should get a modem tone. Does that mean the modem is turned off? If so how do I enable it. thanks

I knew there was a way, I just inherited a customer with a bad processor and used do The merlin Legend, now I work on IPOffice. Thanks so much merlinman!!!

JR2001, So your saying I can't backup the Legend? Hard to beleive that. I'm sorry the internal modem is transfer to *10. So your saying I can't save my existing programming. Can you give me some input on this? Thanks

I Have a Processor that is a R.1 no flash card and want to do a backup remotely. Do I call in and ask to be transfered to ext 76? Then use my WIN SPM 9.0 but click on the old SPM icon? I heard that the earlier version of processor will not work with 9.0. And can I then dump the backup on a...

I like IPAlot answer thanks y'all

will these set work with BCM? thanks once again

Is there a way to directly send the caller to mailbox and not ring the set? You know, like the Nortel Feature 986. thanks

I heard that the volume level's on the set might be effected. These sets are 1900-1994 M series models. so you have had no problems with this? thanks

I have a customer who would like to upgrade his 8X24 to a MICS, but he has the old M series sets. He told me that he was informed that his set will not work properly because they are so old. Is this true? thanks

Thanks Louie, I will check it out!

Hi Tom, The back of the processor say's 517B25. And yes there are two round batteries. I do recall getting into programming with this a year ago, and I do think it was the dos version.But i'm not sure. Thanks

I opened the back of the processor with the two hinges that where attached to the casing. I see a jumper next to the SMDR and ADMIN Coil capacitor it's labeled HDR5. Then there's another jumper near the first round battery labeled HDR3. And then there's a HDR4 next to the back board 32 pin...