Mics 6.1 with Callpilot 150 issue

[safecam]

I have an intermitten problem with a MICS 6.1 and a Call pilot 150 setup.

Scenario:
Call comes in on Line one The attendant is not on the phone the AA is set to pickup after 5 rings on all lines.
She has a night button for after hours.
The line one occasionally goes into AA even if night service
is not on.

I checked:
Her set for call forwarding and they are not on.

Any one come accross this? Any thing I am missing?

Thanks everyone.

 

[Roldan]

Do you have any other "services" programmed and setup as auto instead of manual. or check Feature 982, Business open?

Louie Roldan

http://www.4vertex.com

 

[safecam]

Thanks Louie,
I will check it out!