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CJH, these are calls coming in, and I also want this outside number to answer these calls as well.

My attd group is ext. 1234, when ext 1234 is answered, I want the next call coming in to route to a back up location with the outside number I assigned. Regards, Meshoo

You may want to up the annie on the hours assigned to each box. Regrdsm Meshoo

Yes, I'm using 91XXX-XXX-XXXX and it won't work, any idea Thank you

I'm changing my attd vector to also route to a diffent location as well. Somehow it does not work. When I put in a route-to 4 digit number, I have no problem with the vector, but when I put in a outside telephone number, that's where I'm running into problems. This is how my vector is set up...

Can any one HELP I am setting up my attd group to also take calls in another location. The problem is I can put in a route-to step to a in-house extension with no problem, but when I try to route-to a regular telephone number, it does not route. this is how I have my vector set up. 01...

I am new at this so here it is, how do I setup Cisco ICM with my system, Please help Regards, don't have a clue in New Jersey

I'm starting to use ATT route-it and I really don't understand it quite that well, anyone out there using this tool? Thanks a lot Meshoo

Maybe you need to down load ASA

Is FAX feature turned on is Intuity?

the latest is 2.0 go on avaya site and down load,l this will help