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Hi I was wondering whether there is any way you can track an individual users internet usage over a certain period of time, we do have a proxy server but users do not go through that at the moment. However all users do go through a watchguard, is there anyway we can track this historically...

Am getting an error when closing word everytime i close a document via Citrix, it says the file is currently in use by another person and cannot be closed. For every single file i open and try to close. Seems to be a citrix issue

Have a problem with the above printer, if a user prints a 5 page document off it will print a seperate page between each page, with the number of the page on, not sure why this is happening. Any ideas

I have a problem, when a user tries to print out a 2 page document or e-mail it prints on 1 piece of paper, and prints over it, i have checked the settings and everything looks ok

Having a problem, have opened up a document in word, and it is showing the hyperlinks in a sort of code, rather than a proper hyperlink. It opens ok on another PC but just not on a certain users PC. Is this down to XP Profiles or a setting that has changed. How do i get it back

How do i use a USB 2 device on a usb 1.1 machine, is there some kind of connector i can buy, or would i need to upgrade my motherboard or buy some kind of hub?? How do i do it???

Yeh each client prints directly the the jet direct external print server, if you turn the notifications off is that such a bad thing???

Hi I was wondering how you stop out of paper messages being displayed on all client PC's. I have installed the printer drivers on a number of PC's to connect to an Hp 9800 series printer that is connected via an External Jet Direct Box, however when the printer is out of paper, it displays...

I have a problem with my WIndows XP Home PC, when i reboot the PC i get a message saying that the file SVOHOST is missing. Is this a virus or how can i get the message to stop coming up

The apps stop working, you double click on the item and it goes away looks like its working but then it does'nt load up the application

I have 1 Citrix server that is set to reboot every morning, yet still i need to reboot it during the day aswell, surely this is not normal. It is on Metaframe Version 1

I am trying open up my word documents in word, but when i double click the .doc file it opens it up in Outlook. Any ideas why this is happening

no we are not using any webfiltering software, this has only happened in the last 2 days, was ok before that. Im getting, this page can not be displayed please check your network settings

I have pinged www.wanadoo.com and it comes back no problems, but when i ping wanadoo.co.uk it just times out, my hosts files looks ok, as in it doesn't have any added entries in

Hi I have a problem that has only occurred in the last 2 days, i am unable to access www.wanadoo.co.uk i know this is working ok at other places as i have checked, i can get into wanadoo france. But not www.wanadoo.co.uk I have tried to ping it and cannot get a reply. This is the same for...

excellent, works a treat thanks very much

Is there any software or third party tool to trace e-mails that have been sent previously, surely Exchange keeps a list of all e-mails that have been sent internally and externally. Was wondering whether it comes with Exchange or how you would be able to track this/

Was wondering if anyone can help, i have received an e-mail which has been sent to over 200 people now i want to print this out but when i do the first page is full of the receipients e-mail addresses, is there any way with Outlook 2002 that i can exclude them from my print out

I was hoping someone can solve this problem for me, i have an address in cell C3 that says 123 Pembroke Lane, now i want to move the 123 from C3 to C2 and have this all the way down the spreadsheet (formula) so that all other numbers are stripped from the address??? Any easy way of doing...

I wonder if anyone can help me with this problem, i have an excel spreadsheet that has a column with a series of numbers that have 6 numbers in each cell, now when i save this excel spreadsheet as a CSV it removes all the leading zero's therefore if something was in Excel as 000001 it comes over...