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HP Printers Messages

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bluearmy35

Technical User
May 25, 2004
66
GB
Hi

I was wondering how you stop out of paper messages being displayed on all client PC's. I have installed the printer drivers on a number of PC's to connect to an Hp 9800 series printer that is connected via an External Jet Direct Box, however when the printer is out of paper, it displays this message on every single client PC that has the printer setup on it.
 
Are you running any kind of print server? If each client is directly connected to the printer, each client will receive event notifications (unless you turn them off, which is probably not what you want to do).
 
Yeh each client prints directly the the jet direct external print server, if you turn the notifications off is that such a bad thing???
 
If you turn them off, nobody gets them, nobody knows when a job won't print due to paper out/jam, low toner, etc.

I'm not familiar with the 9800, don't know where or even if they can be turned off, but I think the settings would be on the printer itself.
 
If you're using XP, try this:-

1) Navigate to 'Start > Settings > Control Panel > Printers and Faxes'.
2) In the 'File' menu, select 'Server Properties'.
3) When the 'Print Server Properties' dialog appears, select the 'Advanced' tab.
4) Remove any tick in the 'Show informational notifications for network printers' check box.
5) 'Apply' and 'OK' the change them close the 'Print Server Properties' dialog.

Hope this helps...
 
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