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And then there was that "other" thing! Thanks for letting us know.

Wireless can easlily be an issue. There is no QoS on most wireless devices as the delay can create issues. The other responses are correct when it comes to VLans and QoS. There are several good areas you may want to search for "QoS" and "VLAN". You may want to look in the Cisco forum and even...

Make sure your trunks are unique between the sites as well. If one site is 200, make sure tha the other site is different.

Take a look at these docs... http://support.avaya.com/elmodocs2/ip_office/tech/Global_IP_Office_Tech_Bulletin_Number_36.pdf http://support.avaya.com/elmodocs2/ip_office/tech/Global_IP_Office_Technical_Bulletin_Number_67.pdf They should help explain what to do. It will reference a couple of...

IP Sec VPN uses port 500.

We have a SCN setup and working interoffice dialing. The setup is as follows: Site A: 406V2 Software 3.1.65 Extensions in the 100 range and the Hunt and Paging Groups are in the 200 range. Paging in particular is on 201. Site B: IP Office SOE Extensions are in the 300 range and the Hunt and...

JayNEC hit it in the head. We just finished deploying a customer in the same spot you are in. Once on a new VLAN after about 60 seconds they would reboot and work fine.

I woudl use Kentrox Q Series routers. Full VoIP support and they do QoS on an IPSec VPN Tunnel. Most vendors cant do that.

Which ATM module are you using. The new one has echo cancellation built in. Make sure your ATA device is upgraded to the latest firmware from Packet8. I know a few people that do this exact thing and they had to tweak gains before everything was corrected.

How far from the telco provider equipment to the IP Office? You may need to adjust your gain on the PRI.

I have a G150 in California and an 8300 in Virginia. I have the G150 subtending properly? On my 46xx IP Phones in teh California office, will they log in the call server (8300) or will they log into the G150? They work fine if I send them to the 8300. Avaya (Tier hopeless) had me set the G150 up...

You can try here as well. Just input your error code. www.avayatest.com

Avaya has a hosted solution as well called Avaya On Demand. You may want to take a look at it as well. http://www.avaya.com/gcm/master-usa/en-us/products/filter.htm&Filter=OfferCategory:Avaya%20On%20Demand;OfferSubCategory:Avaya%20On%20Demand/Hosted%20Solutions

Avaya now has on demand service as well. From a simple need to call center functionality they can provide it. http://www.avaya.com/gcm/master-usa/en-us/products/filter.htm&Filter=OfferCategory:Avaya%20On%20Demand;OfferSubCategory:Avaya%20On%20Demand/Hosted%20Solutions

Is there a second call listening to the announcement while the transfer is taking place?

As a recommendation... Don't use XP Home edition for IPO applications. In the future, if you have to network the system on a domain, you are stuck upgrading to XP Pro to have any domain functionality. Maybe XP Pro just has better handling on these issues you are having. Almost all of our systems...

Keep in mind that for VM Pro, there is only one connection. The IP Office talks directly to the XP machine. The phone connects to the IP Office and the IP Office to XP. That is only one connection. The MS article above referenced other "computers" attaching to the XP Box. There is only one other...

Have they been able to get the boot test to work with multiple VLANs yet?

Also, make sure Option 176 is set as "string" values. Good luck getting any help with Avaya on these issues. If you call support, you will be lucky at times if they even know what a VLAN is at Tier 1 support.

On the DHCP server, you will need Option 176 in BOTH the data and voice scope. Data Scope for untagged VLAN: Option 176: "L2Q=1,L2QVLAN=XXX" (XXX is your Vlan ID) Voice Scope for Tagged voice VLAN: Option 176: MCIPADD=xxx.xxx.xxx.xxx,MCIPORT=1719,TFTPSRVR=yyy.yyy.yyy.yyy,VLANTEST=0 (the xxx...