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Thanks Allenmac - I've been reading up on the Zone Based Dialing, but I am having trouble finding anything speaking specifically to the BCM. I understand ZBD in the PBX world, but the SMB relationship has not shown itself just yet! Thanks again! Stacy

Correct! (I think...) Normal outbound calls from BCM, across SIP and out CS1000 PRI show CLID of main BCM number. 911 calls from BCM, across SIP and out CS1000 PRI show CLID of main CS1000 number. I need to figure out how to stop the CS1000 from taking control of those calls and stripping...

On a normal outbound call the CLID from the BCM is correct (the local BCM OLI is set on a per phone basis), however, when a 911 call is made from the BCM and sent across the SIP trunks to the CS1000 the CS1000 recognizes the call as a 911 (I can see it in the D-channel messaging) and then sends...

Thanks for your response! I am actually looking for the set up that will carry the CLID from the BCM location, across to the CS1000 and then the CS1000 will send out the correct CLID so that the 911 operator relates the call to the correct address. I am wondering if there is a solution that...

I have a customer with 60+ BCM400/BCM450 sites - each site has at least 1 analog trunk (originally set up for 911 calls), they also have SIP trunks back to a CS1000 R7 for all of there incoming/outgoing calls as well as 5 digit dialing between all sites. The customer is requesting that we set...

Not just another you, another you also in Telecom!

Right you are! I have however befriended a complete stranger by the name of David Bromley from Cardiff. Oops. You should have something now. Thanks!

Firebirdscrambler - sorry to bug you but did you get my linkedin message? Thanks!!

Check linkedin Thanks so much!

Yes Please!! That would buy me a few days and save my life at this point! Thanks so much!

I will definitely let you know! The KRS bit seems to be worked out as it does let you select Node Locked, however, getting it on the 2050 is a whole different story! Do you have a copy of v2? I am desperate to get this remote user up with something until I can get the licensing figured out...

I did have it, but for the life of me I can't find a copy. I've been banging around in old BCMs here, but none of them seem to be "old" enough! That would be my saving grace!

This Avaya document shows that it is supported: Recommendations: http://support.avaya.com/css/P8/documents/100107517 "Avaya recommends an upgrade to this Avaya 2050 IP Softphone for Windows PC Release 4.0 at the earliest opportunity. This software release is compatible with the Avaya Call...

That is BY FAR the worst thing I have heard ALL day. Do you know I can use V3 and run the licensing server on the same PC as the softphone?

I am banging my head against the wall trying to make this work! Major Documentation FAIL - surprise! BCM450 R5 i2050 R4 Softphone I cannot set up a licensing server on the network so I would like to use the Node Locked licensing method to apply a license to a single 2050. Has anyone done...

Anyone have any ideas on this one??

Having some problems with the PC running RCC locking up and having to be hard rebooted every day or so. I feel pretty confident this is a network issue (I believe it is happening at other sites in the network), but I don't know enough to point them in the right direction. The local IT guy said...

Trust me I am more the willing to upgrade - the customer? Not so much! And we've got 80 of these to install in the coming months! I've got R5's that can do it all day long, just wondering if there is some super secret trick to get it going on the 400's. Thanks!

Have you removed EM and BCM Monitor from your PC and then downloaded the newer versions from the upgraded BCM?

I can't remember a time when I have ever been able to make this work and I know I have searched on many occasions....but I am hoping someone has the secret! I have a phone that 8 users share. The target line (DID) rings 3 times on the phone and then is answered by a greeting table and sent to...