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Thanks so much, I really appreaciate that. Have a great day!

Thank you, I appreciate the reply. I'm a bit confused as to which components I even need to upgrade. The Avaya website is very confusing on this. You don't have any written procedures do you?

Check to make sure it doesn't have the same IP address as another phone. If you do a "list reg" it will show all registered IP stations with their IP addresses and some other useful information as well.

I have not yet downloaded any firmware or patches and want to make sure I do it correctly. Is there an order in which to apply, in other words should I apply the patch for ACM 1st or the Cards firmware 1st? Thanks for your help!

Thank you for your help! The Attendant # is different - the vendor originally set it up that way so that the main # could be transfered until they had a receptionist to answer the calls. I guess I need to change it. Thanks again.

The main # is a DID, but it shouldn't ring the console when in night mode.

I have an issue with the incoming calls is still ringing the console even though it is in Night Service mode. It gets to the night attendant but it also rings on the console at the same time. Any ideas? Thanks!

I'm hoping someone can help me. We are using Soft console. I have set up the Opertor with a wireless headset with a handset lifter on the set that is associated with Soft Console. When she has to leave her desk, the headset beeps in her ear to alert her to a call, however, she cannot answer...

I'll give that a try. Thanks for your help!

Yes, they want to have 2 people monitor via message manager for faxes and we'd like to distribute them evenly between the 2 but I can't figure out a way to do it.

Is there any way to set up 2 Audix boxes with Message Manager capability for a Fax # with a hunt group and have the faxes roll between the 2 boxex? I've tried but I can't get it to roll to the 2nd box. Thanks for your help.

Wanted to let you all know that I was able to access the MGP - I initially had the wrong IP address. Thanks so much for your help and guidance on this.

I'll do that. Thanks so much for your help!

Thank you all very much, however I can't get in with root/root. Anyother suggestions for the login and password?

How can I sync timing on an S8300 if I've got slips on my DS1? I'm not seeing an option to do so. Thanks.

Andrew, it's an S8300 w/G700. It's configured as a 4620 set. The software didn't offer a 4690, so at first I was unsure about how to configure it.

I finally setup mine up as a 4620 and it is working fine and has been for some time now.

We do have a hard phone associated so my question is do can I forward the main number or do I forward the hard phone extension number, which is different from the main number? Thanks for your help.

Does anyone know if it's possible to forward the softconsole to an extension? Thanks for your help.

Thank you. I'll try to experiment with this. I have no experience with setting this up so I may have more questions. Thanks again for your help.