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You may also want to use the "display events" command and see if there is any vector errors.

"li trace VDN XXXX" Possibly something will show up in the trace. Also are you using a Standard CMS VDN report or is it a custom report?

If it's the / (root) partition which is 80% full it could be mail file or a log file The favorites are /var/mail/root or /var/adm/messages The /var/mail/root file can just be deleted however if the mails relate to a an issue you should deal with this otherwise it will grow again. The...

Negative. If you are doing an upgrade or a new system and ask for (30) Mobility licenses, you will find that only (25) are charged to the customer as they get (5) free. There is no way in the system to divide the Free and paid for licenses.

Look at your Fax Server options. Below is a snapshot of an Omtool Fax Server for "Cover Page Variables." I used this fax server several years ago and was able to accomplish success. We had a DID range from 2000 thru 2499. We added an additional DID range of 6000 through 6499 for personal...

Busy out the port -busy port ? Release the port - release port ? or Change analog ports. You can also use a test set on the analog port to verify audio is getting to the analog port. In additon, check your system parameters to tell if you MOH is punched down to the correct port.

Custom real-time reports are stored in /cms/db/gem/r_custom You can use (ls -l) to determine date last modified or you can use (cat cr_r_XX|pg) to get more specific info. Once you verify the appropriate unix report name use (chmod 777 cr_r_XX). This will give you read/write permissions.

Calling name appeared in release 8.1 (also called enhanced PRI). Calling name and number with four digit dialing from one G3 to another G3 is called Distributed Communications System (DCS). Ask your rep if they support DCS and/or enhanced PRI.

Please disregard PRI with Meet-Me-Conferncing. You don't need PRI for that feature but you do for EC500 (extension to cellular). Maybe one of the moderators can edit the above post.

Adding a T1 would certainly help your cause. Either Basic or PRI. Two T1's would be overkill but you have to consider your risks. Copper lines are stable. If one goes out no big deal. However, if your one and only T1 fails your in deep doo doo. If you choose two T1's your redundant for a...

Any Unix server should have a scheduled reboot. Depending upon number of agents and simultaneous supervisor logins 1-3 months. Multibus2 is right on in removing mail files. I would just remove the entire mail directory. Who uses CMS mail. A second suggestion is to remove core dumps...

If you use isdn PRI trunks you can either push your main number external or DID. Some companies use both - DID for most and Main number for individual extensions used by senior management. In most cases your network carrier provides the calling number for you. You can request that your PBX...

Several replies above are correct (ARS is used when a user dial 9 + number. Without a 9 you can forget ARS). Don't use ARS, UDP, AAR or PLO/CIA. Just use remote coverage. Type Cha cov rem. Add the external number (Can't remember if you need a 9 or not.) Then add a coverage path with r1...