If u are only dialing "6969" without the ARS "9" then the call is never get to "digit conversion"
My name is David, and I have approved this message. If u vote for me I will bankrupt the nation, take your civil rights, and allow Cat Stevens to look at your emails.
P.S. And a message to all posters,if you want to get the best response to a question, please read FAQ222-2244 first. Also give the type and version of your voice mail and pbx sys