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  1. rjisgood

    Unable to send emails from blackberry

    When I send an e-mail from the Blackberry(6750) there is a check mark next to the message. After a minute or so a new email message comes in with the following message: "This message is used to carry data between the BlackBerry Redirector and BlackBerry Handheld. Please do not delete, move or...
  2. rjisgood

    Unable to send emails from blackberry

    If you read the post "BES still needs to use Redirector???" You will get a little information as to what my issue is. The OS version is windows XP. The are no error messages on the desktop when synching. What it looks like is that I need to be running redirector to send e-mails from the...
  3. rjisgood

    BES still needs to use Redirector????

    I posted a message prior on the issue of not being to send emails from a Blackberry. Upon further investigation it seems that the BES install I did on the users machine still wants to use the redirector to send emails. Is this the case? Does the BES only forward incoming emails? Do I still need...
  4. rjisgood

    Unable to send emails from blackberry

    I'm using BES 3.6 with Exchange 5.5 and I have one user that cannot send emails from their Blackberry. When the issue happened in the past I re-installed the software and this fixed the problem. The next time this issue happened the re-install trick didn't work , so what I ended up doing was...
  5. rjisgood

    could not send email from blackberry pda

    Try regenerating a security pin. If that doesn't work you will have to re-install the desktop software.

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