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This is a continuation of another error I listed on this forum where my backup job was hanging at 66%, however after re-installing SP4 it hangs at 66% then after a number of hours the following error is recieved. "8601 - Failed to connect to agent" and the job completes. The server it is...

I initialized all databases after initializing the "astpsdat" database did not clear the backup job haning on the CAT files. The problem I now have is: I submitted the backup job and when I start the job it comes up as "done" immediately. The tape is not accessed at all. I then tried to...

I am still having problems with getting a backup to complete. The job submitted is a daily backup (full). I have deselected the arcserve folder, however the job continues to hang at 66% on the arcserve/temp folder (CAT files). I don't understand why it is even trying to copy this folder as its...

I've tried starting new backup jobs and each time the job starts and then immediately states the job is DONE. The lights on the drive don't flash. Is there a flag that needs to be cleared or another area that requires a reset?

I am trying to run the nightly backup which is run at 0100hrs. The prune job runs at midnight and completes, however the backup just comes up with done and does not complete the backup. Is there something I should look at for this?

All cat files now merged and I have setup a backup job for tonight, hope this doesn't hang. Is the purge job created automatically prior to the job running?

Thanks for that answer and it is my problem. I am still getting used to arcserve, so wouldn't have found the problem. In the temp folder there are a number of CAT files, however when I run mergecat.exe the job just sits there. When I run a backup it hangs on the cat files. Is there an easy...

I am having problems restoring by session down at file level. The backup looks to have completed, however I did get an error stating it could not update the log. Since then each time I go to restore a file the sessions are blank (no files listed in any of the sessions). Any ideas would be...