Restore by session problem 1

[string71]

I am having problems restoring by session down at file level. The backup looks to have completed, however I did get an error stating it could not update the log. Since then each time I go to restore a file the sessions are blank (no files listed in any of the sessions).

Any ideas would be appreciated

 

[davidmichel]

With no jobs running the ARCserve temp directory should be empty. If not take a look at What are those files in the ARCserve\Temp directory? faq478-4059.

Could be the database is not getting updated. If that's not it then it could just be database corruption. In which case you can run the utilities to chech and repair or for a quick fix just initilize.

 

[string71]

Thanks for that answer and it is my problem. I am still getting used to arcserve, so wouldn't have found the problem.

In the temp folder there are a number of CAT files, however when I run mergecat.exe the job just sits there. When I run a backup it hangs on the cat files.

Is there an easy way to get rid of these cat files without causing problems to my database.

 

[string71]

All cat files now merged and I have setup a backup job for tonight, hope this doesn't hang. Is the purge job created automatically prior to the job running?

 

[davidmichel]

Guess you mean Prune and not Purge. The prune job (which removes old database records) should be in the queue. If it is not there then go to the ARCserve Server Admin, Configuration, Database and there will be the settings for the prune job.