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I am looking for help on Connecting a 9600 to a ShoreTel with a PRI. Specifically the User vs. Network settings. I can get everything to establish with the ShoreTel as the User but I am told I need it to be the Network. I am not sure what the Fujitsu calls this. I can see calls hit the trunks...

Nortel support both 32-bit and 64-bit versions, with support on 64-bit versions being made available through Microsoft’s Windows-on-Windows 64-bit (WOW64) emulation. There is one exception, the BCM TAPI Service Provider (TSP) will only work on 32-bit versions of Vista. Enjoy your new truck and...

Yes they are and I do agree with you. It is always good to get a second set of eyes or another tech to look at the big and small picture. I think we will replace box

Pardon my spelling- I have right wrist in brace

I have done this several ways with the same result. The only thing I hear is "please enter your mailbox number or enter # for the directory" 1. I loaded Jan Patch= Canned msg 2. Loaded current patches over that = Canned Msg 3. Level 2 reset + current patches = Canned msg 4. New Hard drive +...

Agreed but, We have all current patch levels on the box now but it will still not play the greetings. THe only reason for this was to get mailbox mgr with forwarding rules.

I have a BCM in the field that is having issues. The box was working great unitl we tried to patch with the Jan Desktop patch 152. The Box will not play the Greetings that are there at all. I have tried to re-record them, export/import them and they are obviously there because I can play them...

Event Code 450 according to an old Norstar/Companion Alarm and Event Code Manual I have says the following: Event Code 450: An Administration session from Norstar/Companion Manager has started. No action Required. Looks like you might be creating the 450 event each time you log in to check...

Had same problem a week or so ago. The problem is actually with the KRS as gberger said. The KRS only says 3.0 no matter what version 3.x you are on. The KRS is wrong a lot...believe me. You could have a situation where a 3.7 hard drive was put into a BCM that was a 3.6 and not actually...

Sounds good but the issue is that is not on the 400 4.0. Anyone know if it is the 450? How about the auto log in? Thoughts?

Can any one think of a way to do an auto log-in on a mail box and also feature 986 on remote sites that utilize Centralized Vociemail?

Can you tell me more specifically about the Preview Pane solution. What did you do turn it off? Change the way the preview pane worked?

Patch all current patches, I had same issue. Did all patches and then Night Service worked. Had it programmed correctly all along~

Same here, had to reprogram vmail from scratch.

Check your clocking

I would like to try to run the upgrade anyway but it will not let me get past the message saying that the CDR file is too big. Noop, how were you able to "run it anyway"? gberger, I also have had this problem before and fixed it telnetting in w/ ee_admin log on and fixed . My problem is...

I also slaved it on a PC and tried to access it that way and it said Access Denied. I know how to fix it but I cannot access the Call Detail Recording Folder. Why is the CDR folder saying access denied? I tried to push the CDR files via FTP and purge old but the upgrade still says CDR file is...

Ok so, I did that, I have done that before on to ther boxes. my post is that I cannot access the CDR folder. The folder that I need to access says Access denied when I telnet into the /Data Files / Nortel Networks / Call Detail Recording I get all the way to the folder but when I try to...

That did not work

I am having an upgrade that will not get past the health check and is saying the CDR file is over 200mb. I know thhis happens a lot and I have fixed it in the past but here is the catch. I have tried to command line into the Data files/Nortel Networks / Call Detail Recording I can get all...