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Ok, is there anybody who knows how I can set a page time out timer? My customer wants pages to shut off after 10 seconds. I called tech support and they said there isn't one. I know there is not a setting in programming, but what about in the MPR? I have logged in via the smdr port many...

I am in Niles, MI. I did find a company in East Chicago that is an authorized Cisco dealer. My company is going to pay them for a four hour quick trainig session.

Can you point me in the right direction for this?

Can you get training on just the Call Manager and Unity VM without having any other Cisco certifications?

I have a 3.6 and I am trying to set up DHCP. I recently installed my second lan card. I only know of the DHCP Server or DHCP Relay Agent setting under Services, DHCP. I have a PPPOE DSL line with two static ip addresses. What I want to do is this - give the bcm my public ip address and hook...

So for my Set IP - will that be the local ip address of the phone? And I know what the netmask is, but what about the default gateway? And should I set the S1 port to 7000?

I have a BCM 1000 with 3.5 software in my home. I am trying to get my i2004 phone to work from a remote location. It is working on my home network. I also know that to get the phone to work remotely, I need to allow the correct ports through my router. What are the port numbers? Please help.

Are you allowing the correct ports through on your router?

I recently spoke with Nortel about combining two MICS's both with NAM's together at one site. The reason that I am doing this is because the customer wants to add more trees. Nortel suggested that I link the two together with T1 cards and divide up the trunks between the two systems. On their...

Any idea why when a call is camped it goes to voicemail? I have the camp time set to 180. It seems like when you camp a call, the call goes on hold at the desired phone, then forwards to voicmail after about 15 seconds or three rings. If I take voicemail off the desired phone, it works just...

Okay I've got a customer with a 3.0 legend and an Octel VM system. There is a coverage group 771 built for the operator. When she puts her console in position busy and someone dials 0 from a phone, it goes to Octel and they get their own mailbox. However, if you call in and press 0 in the...

I know that Nortel now has a voip gateway for ics systems. Does it use station ports or trunk ports and how. I hear two stories - Nortel says station ports and my supplier says trunk ports. I have also heard that they have a voip card that goes in the mics and you are suppose to use the...

I have an Executive Suite customer. During the day the receptionist answers all calls. At night, I have ringing groups built so that the callers ring the proper "business" rather than getting the receptionist. Anyway, my problem is that during the day, when the receptionist transfers a call...