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I can dial it from other digital extensions

Hrmm excuse my ignorance, but what is unblock dialing or en-bloc?

I have a SIP phone registered, internal calls work fine, and inbound did calls direct no problem. Talk path both ways good quality. But I can't dial outbound. I'm using the same routing as all the other phones in the system. Here is the the monitor output for it. Help please? 568587455mS SIP...

Anyone know of any re-seller that can sell or generate keycodes on the weekend?

That was it! Thanks. I should have known that... grr

I am trying to set up a new IP phone. I'm not having any problem with initial set up, but after I enter the node it prompts me for a password, which I get wrong, and then it jumps to a screen where it says invalid TN and the TN is all 0's. It won't let me enter a TN. I'm assuming the password is...

With 5.0 you can use * as your URI which will allow OCS to pass any dial pattern to the IP Office and match the wildcard URI. So if you sent 918005551212 you could direct this to a URI in the SIP Line for validation of the INVITE then direct the Incoming Call Route to your 9N short code." Can...

I have a customer with a BCM400 set as the host site and multiple BCM50's linked to it via IP trunks. Each remote site uses the local CallPilot for AA and the BCM400 CallPilot for individual mailboxes. When you dial the main number and get the local CallPilot AA and dial a local users extension...

Thanks guys. I was using the wrong default password. I feel pretty stupid. I haven't had a lot of spare time to delve into 4.0 and I didn't know there was a separate password to upgrade and monitor. Doh!

The password is correct (default - Administrator) The machiine I am using to upgrade the IP Office has VMPro running on it as well so it has a static IP and is directly connected to the switch. no firewall.

I am trying to upgrade from 4.0.5 but all of my modules are showing up red in the upgrade wizard and it fails every time. 406V2, 3 DCP30's, 1DCP16, 1 ATM16, 1 POTS8 and all are at 4.0.5 The ATM16 was never upgraded to the maint binaries. I've read through bulletin 84 and I'm stumped. Any...

What release?

I guess there is no important reason other than to be on the latest software release and to try out the new toys like twinning and remote hotdesking (we have a SCN), try out some SIP trunks and play with the SSA. It's our office switch as well as our demo unit so I'd like to be able to utilise...

Hey guys, I just tried to replace my 406v1 running 3.0.59 with expansion modules running 5.0.59 (believe) to a 406v2 running 4.0 and none of my digital sets worked at all. They would not come up and I was unable to upgrade them (they appeared all red in the upgrade wizard and failed when I...

I have a new customer who has lost his password and access to the system. Does it need to be defaulted and programmed from scratch or is there some way to retrieve the password?

I do... If now, a full month later, you still need to know. I've been away.

just plug it in. It should get an IP address from the dhcp server on the other router. Setup your tunnel programming and you should be good to go.

yes you are correct, and it works as you say but... you can press zero while hearing the greeting, but not while leaving a message. I'm 99.99% sure that's just "the way it is" but my boss is on me to find out for sure.

The 0 out option in a mailbox is availabale while the greeting is being played, however, when you enter the leave message portion you are not able to just press 0 to get to the operator, when you do you get the record message activity menu. Is there anyway to change this or make it so when you...

I would reccomend 4.0.29. Had some problems with 4.0.35