Expansion Units not working with 4.0?

[stuzzy]

Hey guys,

I just tried to replace my 406v1 running 3.0.59 with expansion modules running 5.0.59 (believe) to a 406v2 running 4.0 and none of my digital sets worked at all. They would not come up and I was unable to upgrade them (they appeared all red in the upgrade wizard and failed when I tried). Status lights are green, they register in manager, and the connection lights on the ports work. Everything appears normal.

I read in another thread that network clock problems could cause issues with expansion units, and I read in another thread that IP400 dig16's and 30's don't work with 4.0 according to tech bulletin 80 but after reading the bulletin it seems to me that that might just apply to the IP500 and not neccesarily to older units running 4.0.

Anyway, I had to roll back to the old system, and tomorrow I will probably just roll the 406v2 back to 3.2 and try that but I'd really like to be at 4.0

Any ideas on why my phones aren't coming up?

 

[aarenot]

Why do you want to be on 4.0? I have not seen any reasoning behind the desire from your post.

 

[stuzzy]

I guess there is no important reason other than to be on the latest software release and to try out the new toys like twinning and remote hotdesking (we have a SCN), try out some SIP trunks and play with the SSA. It's our office switch as well as our demo unit so I'd like to be able to utilise the features for when the sales guys bring people into the office to check it out.

I guess the important thing would be to get the 406v2 in though so I guess I will just try 3.2 in it tomorrow.

 

[tlpeter]

did you read this ???



The table below shows the necessary steps that must be taken to upgrade your IP Office system to release 4.0. Once you have identified the steps involved please proceed to section 8.3.
Platform Cur. Rel Upgrade Step 1 Upgrade Step 2
SOE 2.1 3.2(999) Loader Load 4.0
SOE 3.0 3.2(999) Loader Load 4.0
SOE 3.1 3.2(999) Loader Load 4.0
SOE 3.2 3.2(999) Loader Load 4.0
IP406v2 2.1(27) Load 2.1(35) and higher Load 4.0
IP406v2 2.1(35)and up Load 4.0
IP406v2 3.0 Load 4.0
IP406v2**3.1(62)and lower 3.1.999 Loader ** Load 4.0
IP406v2 3.1(63)and up Load 4.0
IP406v2 3.2 Load 4.0
IP412 2.1 Load 4.0
IP412 3.0 Load 4.0
IP412 3.1 Load 4.0
IP412 3.2 Load 4.0
IP500*** 4.0.0 *** Load 4.0
DSv2 module*2.1 3.2(999) Loader* Load 4.0
DSv2 module*3.0 3.2(999) Loader* Load 4.0
DSv2 module*3.1 3.2(999) Loader* Load 4.0
DSv2 module*3.2 3.2(999) Loader* Load 4.0
All other modules
2.1/3.0/3.1/3.2
Load 4.0
* Note: When upgrading DSv2 modules to the 3.2(999) release an additional step may be needed. If the modules are attached to an IP406v2 system the Upgrade Wizard will report an error if there is not an IP406u.bin file in the V3_2_999 directory. Please copy the IP406u.bin file from the Manager directory to the V3_2_999 directory before attempting to upgrade the DSv2 expansion modules.
** Note: The 3.1.999 loader can be found in the bin\IP406v2\V3_1_999 directory of the admin CD or in the Manager\V3_1_999
*** Note: The IP Office 500 system is shipped from the factory with software version 4.0.0 installed. This is not a fully functioning version of software and MUST be upgraded to the IP Office 4.0 GA software.

ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[tlpeter]

it is a bit messed up but i think you can resd it now


ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!