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Hi speshalyst, I boot from the cd, the message comes up that I should insert the machine specific floppy and press Y to continue. It then runs through setup. I have to press F6 to install the drivers for my scsi card. Once I install the drivers I put the machine specific disk back in. It then...

I'm trying to restore my email server (w2k) through the disaster recovery option. I have the bootable cd and the machine specific floppy but when I run through the setup it stalls giving the error "arc.sys cannot be found". Any ideas??

Thanks for the reply David. I've set the job engine to debug and I'll see what it shows tomorrow. I think the problem must lie with the client agent as I also backup over 20 other remote sites with the same configuration without issue. I had a look in the Arcserve\Log file as you suggested and...

I'm trying to backup a database through the client agent. I'm using Brightstor r11.1 and client agent is r11. The problem is the backup always comes back as failed with a reconnection timeout error. I appear to be getting the most of the data but the job always shows failed. I tried increasing...

Thanks for the reply, Exactly as you said - the new sentry pilot box I installed was sending me the massive log files, because I told it to.... Yep, feeling pretty stupid. Thanks

Thanks for the reply eric - I worked it out. I just installed a sentry pilot box and it was sending me a massive log file...like I told it to do.

I have little experience of Linux but a search led me here. I have outlook 2002 running on an XP pro machine. My problem is i get a message in the inbox from "root" with the subject "var/log/maillog". I don't open it but whenever it's highlighted the outlook.exe process jumps to 99% and I have...

Guys, I have no idea what sendmail is but a search for maillog pointed me to this forum. My problem is I'm using Outlook 2002 and I get a message from "root" with the subject "var/log/maillog". I have auto preview on so when this is the fist item in the email list it hangs up Outlook. I'm...

Both Exchange client and Arcserve are the latest levels. It doesn't fail on the same mailbox every night. Once the first mailbox fails the RPC service hangs and all subsequent mailboxes fail. How would I put the agent into debug mode and would it give me any more info than the log files at...

When doing a bricks level backup on exchange 5.5 from Arcserve 2000 (rel 11), it gets about half way through then the E8602 error appears. The backup agent RPC server on the exchange machine then fails and I ger the below error in the agent log. PID 718: TID:651> READREFERENCE() WARNING! Not...

Thanks GSC, I think the problem I was having was my arcserve account. When I installed 2k it created a new mailbox for this account on the 2k server, then replicated it back over to exchange (I was using a different alias). Exchange then thought that this account had two mailboxes and...

Thanks for your reply GMC. The Backup RPC agent service is running fine. The exchange 2k server is on the network and I have installed the arcserve exchange agent on it just to see if Arcserve would be okay. It is not included in the backup yet. All I have done with exchange 2k is setup a...

Over the last two days my exchange backup has been failing with the error: E8601 Failed to connect agent. (Agent=\\exchangeserver\dbaxchg2, EC = Windows error 402: ??[]) The only thing different over the last two days is I installed a test of exchange 2k on a seperate machine(currently using...

Thanks for the replies folks. Unfortunately I think I have misled you with the original post. It turned out that the Web agent failing and my install of 2k were unrelated. The www publishing service on the original exchange 5.5 server had hung and a reboot of this server fixed the problem...

I have installed exchange 2k as a test just now with no replication set up between 5.5 and 2k. All I did was run the domainprep, forestprep, installed 2k and move a test mailbox from the 5.5 server to the 2k server. Now it seems none of my users can access OWA - a blank page is displayed when...

Thanks David - I think it was database corruption. I tried running the vldb tool like you suggested and it did turn up a load of errors. Unfortunately I think it was beyond repair - after I ran the tools I was still getting the same error and couldn't get a good backup. I took your advice and...

Thanks David - another question for you, every time I try a backup it fails and the database engine shuts down. There are then .cat files in the temp directory. Yesterday i ran mergecat.exe which got rid of these and then initialised the astpsdat database. Unfortunately this didn't work - the...

I initialised my astpsdat database and the message came up that it would create a new database and clear the old one. Instead I have now have over five hundred files in the folder called astpsdat.000 astpsdat.001 astpsdat.002 etc Only the first three files have data in them - the rest are...

Hello, can I pick your brains for a better backup plan than the one I am using. Currently I back everything up to disk - I have created the media needed for these backups but my problem is CA won't support Disaster Recovery if you have more than 64 file system devices. I have 28 databases...

Everytime I start the database engine it lasts for about two minutes before stopping again. The only error I get is: E5110 - The database is no longer available. Any ideas where to start to find out what's wrong with it?