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Is it possible to change an item number once the item has been entered? If what would happen when you delete the item if it already on sales orders/invoices? What is the best way to change the item number?

Anyone have any updates for this? I still have not gotten it to work properly....the wait time time is too long between the collect 4 digits and the announcement with the options. I tried putting a wait-time of 1 second at step 3 and it just waits a long time...anyone else have any ideas?

Nope, no dead noise. The announcement is only 8 seconds and it plays it and then waits 10 seconds...Here is what I have 01 wait-time 2 secs hearing ringback 02 collect 4 digits after announcement 4351 03 04 goto step 12 if digits > 999 05 collect 1...

Duaness, I tried creating your vector. The problem that I run into is that it waits too long between the two announcements. It waits 10 seconds. I tried changing the wait-time but it didnt work.

There are only 17 lines available in this screen for the trunk-group. I need to add some more. How can I get more than 17?

Yep, thanks for the check :)

The only caveat I can think of is that if someone calls in and presses say "2" right as the menu starts. I'm taking that if they press 2 during announcement 4301 it will just zero out?

Wow, that sounds excellent. Now, is there an easy way to make a copy of the vector so I can test it?

Thanks. This is the first vector.... 01 wait-time 2 secs hearing ringback 02 collect 1 digits after announcement 4300 03 route-to number 4901 with cov y if digit = 1 04 route-to number 4902 with cov y if digit = 2 05 route-to...

Hi. I do have vectors enabled and the auto attendent is created in a vector.

I have an Definity PBX with Intuity Audix voicemail. We have a T1 connected to it with 23 lines. The way our system is setup now requies the user to press "1" before they can dial the extension. Our phone vendor says this is the only way to do it using the PBX as the auto attendant. The...

I'm getting an error messages when creating a historical report in BCMS VU. The message states "8103: Crystal Reports Error: Error in Formula. (515)" When I click OK it says "Database field has not been deleted: hdagent.STARTTIME, use count = 0" If anyone could help me out with this I would...

Does anyone know where I can find a guide that gives the benefits for each of the above? Or care to explain them?

Anyone? I'd be willing to pay for this help...

David, Thanks for the help. Can you give me a little bit of guidance in how to do that? Thanks, Sean

Will unpluggin the power for the CP100 and plugging it back in effect the settings and erase the memory or will it just restart it?

I wanted to have our menu professionally done and the recording studio needs to record the messages for us. Does anyone know how they can remotely do it? I've got the CP Manager software and it can call the phoens internally, but it wont dial an outside number to record the greetings. Is...

Thanks. That last link looks like the right solution!

Thank you. I"ll give that a try.

I tried searching for this but came with no luck... Does anyone know what port number the call pilot uses? We have an internal firewall and the call pilot is outside of it. I need to know what port to allow access to. Thank you.