friend,
when you:
change ars ana 1409(you are actually adding that area code, you did said this will be long distance for you)
so:
ch ars ana 1409 7 7 1 hnpa n (enter)
do a test call to someone in this area code(14095551212 example)
or if it is a exchange:
ch ars ana 409 7 7 1 hnpa n...
In the Avaya world this is call a GREEN FEATURE, money feature, which means you paid for this, if you go to your Audix go to FEATURE OPTION this is a read only, PLEASE CALL AVAYA AND HAVE THIS FEATURE TURN OFF.
ADMINWOMAN
Sounds like your trunk group is not allowed to make intl. calls, level 0 on the FRL is the highest, level is the most restricted, also you may want to check your no. I know in Europe they have to country codes, hope I was of some help
Regards,
Adminwoman
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