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  1. stringandtwocans

    Remote Admin Intuity Audix?

    There is NO acceptable way to add an external modem with and RMB, there is an RMB reset button on the RMB itself, you may want to try that when you return to a setup w/o modem, also too, the reboot of this product, recommended every 60 to 90 days can play a part in incorrect operation, including...
  2. stringandtwocans

    NIGHT SERVICE BUTTON

    Generally, the only way for that to happen is if you have a power glitch that would send it into night service. If you are not having any power issues, then I am not sure where to start, you may want to swap the actual console
  3. stringandtwocans

    Network speed

    did find one other command I had not used before change options-options or display options-options
  4. stringandtwocans

    List Trace

    Yes, list trace came out in R9, but the trace information was not as verbose as R11, list trace is a powerful snoop tool, try doing a list trace tac and pick a trunk, on R11 you will see what number called, who took the call, what number is actually dialed when leaving the switch etc...
  5. stringandtwocans

    Remote Admin Intuity Audix?

    I would like to add that you do not use a 33.6 modem, if you have an RMB that is all that is needed, try it with out the ext modem, I have never heard of anyone using an ext modem except for the earliest Intuity's and they did not use RMB
  6. stringandtwocans

    Network speed

    Sorry, I'm not sure how on mapd, I have never dialed into one, but sure that it is there somewhere
  7. stringandtwocans

    Network speed

    if you are using R11 the command "get ether" will do it, if the load is previous you can't
  8. stringandtwocans

    Problem in Audix

    is this an Intuity audix , or Definity audix? If it is Definity, you can have something that was programmed incorrectly for years and all of a sudden it stops working correctly, all stations on the switch side related to the audix need to have the translations checked, and most commomly you will...
  9. stringandtwocans

    PKT-INT

    If you are running R11, and get pkt alarms, you need to check for errs 1 and 257 in the err log, most commonly, with out a patch you will see the mac addess disappear on the "status link XX" page, and it tends to drop all ISDN trunks, a reset 1 will bring all back into service and you...
  10. stringandtwocans

    How to determine Intuity Audix Version

    you sould be able to find it in the customer service menu, also it should be on the software tapes that should be on site with the Intuity
  11. stringandtwocans

    Announcements disappearing on VAL BOARD

    You can also go to support.avaya.com , all firmware downloads are available there for all the circuit packs

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