Search results for query: *

Thanks gberger! That was it...

We upgraded a BCM 200 to a BCM450 with the upgrade kit. We also installed the Capacity Expansion Card (CEC)in the 450 and it is alive and well. However when we added 50 additional IP phone key codes to the BCM 450 the extra DNs show up as application DNs, not IP phones. The application DN’s (in...

Thanks jwzimm66 Do you know what the beta patch is called? Is it on the Avaya site?

We upgraded a BCM200 4.0 to a BCM450 6.0 last week with minor programming glitches using DMM 1.1.0. Everything was corrected and working fine and the last step was to add the RAID kit with RAID key code from Avaya. When we followed the steps and installed the 80G drive from the RAID kit, we got...

We have a standard digital T1 with 9 800 numbers pointed at it. We will be receiving 4 digit DNIS. I know that the BCM50 will pass DNIS and then I can do DNIS routing in the call center application, but what if 3 of the 800 numbers are not going to the call center, and I want them to ring on...

Try your 'call log' Cain12. I had this same problem and it turned out that I had to have the set "log" calls in order for it to show info before pick-up. 56347

Check and see if you are having the AA answer lines 1,2,3,4,5,6.... The lines don't count that way past line 4. You need AA to answer line 31,32... past line 4. Hope this helps! Jim

For what it's worth, I had a CallPilot 150 crash last Aug and replaced it with a new one. When I restored the new one with the backup from the old one, I had trouble(couldn't get any of the mailboxes to work). I called Nortel Tec support and they told me that the backups won't work well with a...

Why not just use a line pool?