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  1. KrisBoutilier

    470 QoS Agent considers VLAN ID _before_ PVID is mapped to inbound pac

    I think I've answered my own question thanks to some experimentation with a 5510. 'VLAN Tag' filters packets based on the on-the-wire 802.1q headers presence whereas 'VLAN' filters based on the actual VLAN the packets are mapped into, post-PVID. Thus in my case: LAB#show qos l2-filters Id...
  2. KrisBoutilier

    470 QoS Agent considers VLAN ID _before_ PVID is mapped to inbound pac

    I'm confused... the 470 doesn't support 802.1Q-in-Q (nested) VLAN tagging, so why do Layer 2 QoS filters seem to be processed before packets coming into a port are mapped into that ports PVID? For example, I have edge ports that are configured 'Untag PVID', where the PVID is either 715 or 719...
  3. KrisBoutilier

    Getting CPReporter on Win2k3 working against CPServer 04.04.04?

    To clarify, regarding: I have checked from the console of both CALLPILOT and REPORTER that DNS and WINS resolution of the other machines hostname works. It seems that we didn't check the actual CLAN configuration parameters for DNS and WINS, only quick cursory checks from the command line...
  4. KrisBoutilier

    Getting CPReporter on Win2k3 working against CPServer 04.04.04?

    Our Reporter installation is at last running. Below are some notes cast into the void for the benefit of others (and search engines) who may come looking... --------------------------------------------------------------------- New install of Reporter from Callpilot 04.04.04 to stand alone...
  5. KrisBoutilier

    Getting CPReporter on Win2k3 working against CPServer 04.04.04?

    I'm not certain how I would install Callpilot PEPs on the reporter host - there doesn't seem to be anything accesable on there other than the reporter engine and SQLAnywhere, unlike the Callpilot Media host. As for it, the currently installed PEPs are: CP40404SU02S CP404S02G04C CP404S02G09S...
  6. KrisBoutilier

    Getting only one key to indicate when there are two appearances?

    You have a point - it would be worth getting full certification to really be able to leverage the capabilities of this platform without having to rely on accessing the expertise of others. I posed the question here even after sifting through the documentation and talking with the installer...
  7. KrisBoutilier

    Voice Logger

    True - I was thinking of the variously available *57 'Customer Originated Trace' facility. Presumably my LEC calls it Malicious Trace as they're historically a Nortel shop.
  8. KrisBoutilier

    Getting only one key to indicate when there are two appearances?

    I appreciate the underlying difference between the Norstars and the CS1k - I had the Norstars set up using the 'PBX template' with full PRI and a few hundred sets rather than traditional square/hybrid. The lines in question are (or rather were) DIDs. What I'm getting at here is the business of...
  9. KrisBoutilier

    Getting only one key to indicate when there are two appearances?

    So, on my old Norstar system I could have a line appear on more than one key on a set. The first call that arrived on the set would start it ringing and the indicator next to the 'first' line key would start indicating. When a second or subsequent call arrived and the first call was still in...
  10. KrisBoutilier

    Voice Logger

    This is something you need to discuss with your carriers security department before you start investing in additional hardware on your end. As acewarlock has pointed out Malicious Trace will usually do the trick and it has the advantage that it's all performed by the telco (a trusted 3rd party)...
  11. KrisBoutilier

    Are Nortel BCM/Avaya boxes "programmable"?

    http://www.asterisk.org/ can probably be used to very quickly implement what you're trying to achieve (see for example http://blogs.reucon.com/srt/2007/02/20/1171932900000.html), though you may need to put some effort into it if you want to record the voicemail in the BCM and then have Asterisk...
  12. KrisBoutilier

    Getting CPReporter on Win2k3 working against CPServer 04.04.04?

    So, I'm at my wits end with this one... We have two boxes: CALLPILOT and REPORTER. CALLPILOT runs on a 201i board in the CS1000 chassis, REPORTER runs on standalone 32bit Intel hardware. I can access the Callpilot Manager via http://callpilot/cpmgr/ and all works as expected. I can also access...
  13. KrisBoutilier

    2002 displays blank

    Partial UNISTIM protocol mismatch? If the buttons work and you can place and receive calls then it's specific to the display state machine. Perhaps the BCM loaded the phone with newer firmware than the patch levels on the 1000E support. I've had a similar issue moving an up to date phone from...
  14. KrisBoutilier

    Option 11 -> Asterisk: Looking for PRI cause codes

    EvilJ; Its been a while since I've looked at this stuff, but the following may help: - The < and > at the beginning of each line indicate if the traffic being decoded is going in or out of the machine. - Each decode includes the underlying hex payload between [ ], followed by the...
  15. KrisBoutilier

    Option 11 -&gt; Asterisk: Looking for PRI cause codes

    EvilJ; Most likely the Asterisk side implementation of DMS100 is incomplete vis-a-vis the expectations of the Option 11. I suspect the Opt11 is both very strict and expects IEs that haven't been implemented yet in libpri. I have successfully used the following two signalling configs with...
  16. KrisBoutilier

    CCR Trees

    Be careful of matching your KSU firmware version to the proposed NAM/Startalk version if you're considering buying used as older combinations may not be supported. Ie. my NAM3 based Startalk system was not compatible once I needed to upgrade the KSU to 4.1. It probably could have been upgraded...
  17. KrisBoutilier

    Static on PRI

    On that note, does anyone know of a way to read the CSU statistics out of the Norstar T1 card?
  18. KrisBoutilier

    Implications of MICS firmware point releases?

    That sounds like it might just be my problem. Each phone has at least one target line set to Ring Only that's used to call in to that set from across a private network. In turn the set is configured to forward unanswered calls out to a remote Voicemail system. Calls originating locally to the...
  19. KrisBoutilier

    Implications of MICS firmware point releases?

    I'm trying to locate a possible issue with one way audio on PRI based calls that are being bridged through a MICS 4.1 based Norstar. Ie. a call is coming in on PRI-A for a local DN and then being call-forward no answer (or busy) back out of the same PRI-A to a remote number via a different B...
  20. KrisBoutilier

    Norstar feature enabler IVR has been decomissioned???

    Aiieee! Further arcane requirements... I've started dialing now. :-) Thanks for your suggestions.

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