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  1. ta3jbm

    T1 data bit usage

    The trouble is beeping during active calls.
  2. ta3jbm

    T1 data bit usage

    I am trying to troubleshoot a problem with a voice circuit on my PBX. I have been able to isolate the problem to the public phone network. In working with my vendor I have demonstrated the problem using a T-bird that displays the 8 bits on each channel. When the problem occurs the indicators...
  3. ta3jbm

    Outlook 2003 and the XPrint add-in

    I have been searching for answers on this for months. My organization relys heavily on the printing of Outlook custom forms (Thanks Sarbanes-Oxley). Unfortunatly the XPrint add-in causes Outlook 2003 to crash when printing a regular E-mail after closing it by selecting the X on the window...
  4. ta3jbm

    Toll free question 3 beeps and disconnect

    The problem turned out to be the Viking 1900 series phones that are used with this toll free number. These phones are factory programmed to beep 3 times and disconnect if any DTMF tones are heard after the preprogrammed speed dialing.
  5. ta3jbm

    Toll free question 3 beeps and disconnect

    AT&T keeps trying to point to the LEC but the problem is happening in many different locations nationwide.
  6. ta3jbm

    Hour Glass pause after logingOn to windows...

    You can try looking in the registry for anything unusual under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
  7. ta3jbm

    Toll free question 3 beeps and disconnect

    I have a toll free number with AT&T coming in through 2 Aspect switches in different parts of the country and have been seeing the following issue with increasing frequency. Customer is on a call with an agent and both hear 3 beeps and the call is disconnected. Anyone know what is causing this?
  8. ta3jbm

    Admitting Mistakes

    Mistakes are inevitable, repeating past mistakes is intolerable. Experience basically means you have learned from those past mistakes. Mistakes should be admitted and shared for others in your group to grow from....in a perfect world.
  9. ta3jbm

    Syncronizing Exchange E-mail with VersaMail

    I am a user of an older Palm V series and have users who are purchasing the Palm Tungsten T3. The problem is syncronizing their Outlook E-mail Inbox with the Palm through VersaMail. We are running Exchange 5.5 with Microsoft Outlook 2000 SR1 clients. The setup seems to vary between systems...
  10. ta3jbm

    Aspect ACD switchboard

    Thank you, you have confirmed exactly what I have been telling my user group.
  11. ta3jbm

    Aspect ACD switchboard

    I have a site that is primarily a Call Centre. They have a "switchboard" that answers calls to the main number but are limited by the lines available on a Teleset. I have suggested an Ericsson PBX solution but they have balked. Is there a 3rd party product that can be integrated...

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