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can this be your issue? https://www.tek-tips.com/viewthread.cfm?qid=1812266

Hi, It seems we have a similar problem and we did some testing, if Media Security is set to Preferred it means audio is SRTP between devices, we have bad audio to client and if Media Security is disabled it means audio is RTP, the audio is OK . It looks there is a problem with the audio encryption.

Derfloh, Correct for server edition and application server. centos6 is not upgrading to centos7 - manual install and restore backup. :-/ NOTE: VMPro on windows is no longer supported in R11.1!

A final star for you, Intrigrant. Thanks!

Hi telecomtekperson. As I understand you well the client needs to have always connection to the 46xxsettings file. (port 443) It is not enough to configure the app via wifi once (there is access to the 46xx file ) to have all parameters? I thought, once configured the app had the necessary...

Hi, We have installed Equinox mobile client and on the LAN site all is working fine. (Registration/RTP/user status out of the IPO) We are not working connecting from the WAN the registration and the RTP streaming is working but I have no user status out of the IPO. Port 5061 and RTP...

Hi, when opening the one-x portal via the tray icon I have a script error. On all PC's and laptops. "An error has occurred in the script on this page" object doesn't suupport property or method 'addEventListener' url...

Just had some feedback from the Provider. Seems they need to do an update on the One-Access IAD to solve the problem. No NAT problem. Thanks anyway.

Hi, I have trouble to connect a Telenet (Provider) SIP over Coax trunk on a IPO 9.1. All works fine except mobile twining and FWU (without using “Moved Temporarily 302”). Setup is OK but no RTP. Both call-legs are active but there is no RTP after the 200OK towards the PBX. Avaya tells me that...

Thanks Peter (-: I know it works on a Windows PC but I kan,t find anny info over citrix or RDP. You'd think it should work, but with Avaya and Citrix! thanks anyway Paul

Hi All, Can someone confirm if Call Assistant (from one-x portal) is working on Citrix or terminal server? software V6.1 thx Paul

All SIP trunks are already set to none for the "Use Network Topology". I will "wireshark" the LAN en WAN to see what is missing.

I have 3 other sip providers working inbound and outbound. without any problems. Only this one with voxbone gives me trouble. This provider just routed incoming calls to a public IP. You need to created your URI on there website, to link the international DDI's, as they explain on the next...

Hi, Someone hase experience connecting inbound SIP DDI from voxbone to a SIP trunk on a IP 500V2 V6.0 know that this is only inbound traffic and that there is no authentication server at voxbone. I have +/-30 seconds of one-way outbound voice traffic. It is not a firewall problem all other...

I had once that the VM folder was installed after upgrading in the C:\windows\ folder. The rest was still in the “C:\Program Files\Avaya\IP Office\Voicemail Pro” folder. But VMPro was using the greetings out of the windows folder and they were default greetings.

Make IP trunk to NCP500-Panasonic Requirements and settings on IPO ******************************** Vcm32 - licenses IP500 Fix IP to NCP Fix codec = g729a H450 Hulp = qsig Fast start enabled All other disabled Requirements on NCP500 ********************** Install V-IPGW16 GW settings - ip from...

Just tested with PM 4.1.8 without any problem on IPO 4.2.11

Yes, but than it has now influence. You can kill the SPServer without any problem, but default it is always running at startup.

Hi, The VoIP engine is changed during 4.2 to the SPServer.exe before the VoIP engine was the iClaritySvr.exe this one is only working with previous IPOffice core software and not with the new 4.2 core software. :-) In other words the IP softphone only works with the correct PhoneManger...

Are you using a gsm gateway? as5xxx?