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Thanks! FYI - I don't think you are crazy.

replaced faulty MLS 12 on and ETR port with a new Partner 6D Does anyone know if there is a strange button mapping with the new 6D that puts the SA O/O on button 4. Can't seem to move sa o/o to appear on button 3 (top button left column) of 6D.

I realized that too after I posted. I recalled learning it THE HARD WAY a few years ago. Fortunately they seem to have enough spare T/R ports. But everyone agrees that Merlin will not allow camp on return to the original camping operator in the existing scenario correct?

Would this work - I was thinking to maybe renumber the phantoms to the same as what the (renumbered) park extensions were so they appear on the dss - then people would just be "picking up" what they think is a park zone but is actually an extension, and the operator could still see the call as...

IT--COULD---WORK! Please tell me you are not talking about hold though. Let me guess, Camp on a phantom with no VM coverage assigned? Don't keep me in suspense. Yes they do announce most of the calls in the park>announce>retrieve scenario. And yes they would prefer it to return to the same...

I don't think this is possible - but is there a way to make parked calls in a 4 QCC system return to the operator who parked the call rather than just the operator entered in the QCC>CallTypes>Returning parameter? There is one main operator who handles calls for 3 separate businesses on the...

Thanks for info. It turns out that the MWL are working for the digital sets but not for single line 90v sets connected to SLIB. I can manually turn on/off the lamps successfully on the digital sets with the 420-421 code with test set connected to the voice mail group SLIB port. But same...

Trying to integrate 3rd party voice mail with Triad 2. Can't turn on lamps. Lamps were working on previous mail. No change to telephone type. When connecting to triad via rs 232 programming port display says 100 Digital Hybrid Key System Eng Ver.3.10-3FE1 Does this info give processor...

Looking for ESI IVX S_Class INstallation manual, can anyone send pdf?

Merlin Magix r3 Merlin Messaging r3 In the process of running demand tests on this system the Merlin Messaging module tests were as below, does anyone have any insight as to whether this is serious. Note that there have been no problems reported by the customer on this particular board. Tests...

Thanks for replies. We are very aware of Avaya non support on LS emulated trunks and DID manipulation on in only. In this case the LS emulated trunks work fine but the DID has some other problem. DID was working fine initially.

Has anyone ever encountered anything similar or have further troubleshooting sugestions?: Robbed bit T1 with DID trunk group and LS emulated group. Inbound DID calls failing about 60% of the time. Was working OK for some weeks after initial turn up. Channels 1-6 DID emulation Channels 7-18 LS...

Not always a lot of oddballs for us but it has been an issue with our experience as you describe. I just wondered in the 2 way only ext based setup if the invalid destination number was their main existing listing coming in on wink channel if these can be handled by DLC on fixed buttons. I...

Thanks Merlinman. PRI is still a bit more costly in certain areas here for some of our customers to accept, but hopefully will get better. In the non PRI scenario, do you have any thoughts about the wink start channels being assigned to buttons. Have you done this successfully before?

T1 issue. We have a frequent issue with Legend/Magix T1 customers. Typically they have been working with PoTS lines and then wish to purchase robbed bit T1 like a Flexpath etc and replace POTS and gain DID. Typically the provider configures these as Wink 2 way. As you know, if we program the...

FYI - Individual Pickup does work in the scenario you describe above calls ringing on primary coverage can be picked up.

Pickup is now working. Not sure why, no system errors in log. It is possible this was user error. We will be monitoring the situation and I will post again if I learn anything new and useful.

PBX mode. Call ringing or on hold. Both seem to be not working. I am going to reverify with customer today, it really seems like user error but...

Greetings, does anyone know of any feature interaction etc that would prevent individual call pickup from working? None of the limitations shown in feature reference seem to apply in our case. Magix 2.2 Analog Extensions on 016T/R board lift handset to internal dialtone dial # 9 extension...

Thanks, I assume you mean a reading a database backup to floppy? This system is OS2.