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Hi have a strange issue and could use some advise. I have a customer with an ADIX system ver.7.0 Weather from a lan line or mobile phone; if you call the main line the ADIX phone will ring, when you pick up the handset the light goes green and the solid as if the call is answered, but yet no...

I have recently installed a Nortel/Avaya BCM 50 running Ver. 6.0. I have it licensed for 8 digital phones, two analog phones, 4 analog trunks, 8 VMB's and 2 IP clients. There are 3 T7316E phones and 1 T7100 working currently without any issues. The first 2007 Ip phone I added worked just fine...

Thanks cook... Do I need to setup CDP in order to dial to the 11C? Right now I get a busy when making a test call.

I have a BCM 400 w/4.0 software, I am trying to network it to our 11c in Chicago. We have a PTP T1 between the two. I setup the BCM trunks 060-084 for E&M wink, line pool A private. Dest. code 4A, absorb 0. Private access code 2, private recieved length 4, and loal access code 2. The extensions...

It is working! Thanks

For future reference I am in Vegas and can assist with future issues, just shoot me an email. I recently had the same issue with a customer and turned out to be the copper expansion card went bad causing a fault.

I have a MICS Ver 7.0 with a PRI. Inbound caller ID is not displayed on the phone set until the call is answered, which defeats the purpose of caller ID. I opened a ticket with the local provider to see if there was an issue with the D-channel or supervision. They pointed the finger back at...

Does anyone know how to default the system password or initilize it so I can get access to the system. It was left in an office that my customer is now occupying and they would like to use it.

The phone is a Mitel Superset 4150. Ext. 200 with three total apperanceson keys 1,3,5. CO Lines built on Key 2,4,6,8,10. key 12 DND, 13 headset, and 14 direct page. Keys 7,9 and 11 are blank. I have a PKM 48 with BFS keys to page ext's 201-210. Co trunks are built an NON-direct dial trunks...

I am working on a SX200 system that has five lines in hunt from the phone company. They want the capability for the lines to ring the main phone for 5 rings and then be answered by the auto attendant. Does anyone know a way to do this?

I an working on an SX200 LW19 Ver. 3.2 I am converting from a PRI to LS trunks. Each phone has their own private CO line on the phone. When an inbound call comes in after 4 rings or on busy I want the call to go to voicemail. Can someone lead me in the right direction to set this up.

A&R target lines and two apperances, as I stated earlier I get the caller ID but only after you go off hook and answer the call.

The stations are set to recieve caller ID, and display number is set on all the phones. I also have individual call logs set. The caller ID will show up but only after you answer the call. If the call doesn't get answered then you will not see who called.

7.0

I have a site where the caller ID only displays after the call is answered. I want to change it so the CLID is presented before the call is answered. Any sugestions?

I have an old nice system logger ver 7 running DOS 6.1. I have been recording calls station side for years using the amphenol board and ADIF 24 boards. I want to record on the line side level using a ADIF prism card, does anyone know if I need another piece of hardware to make this work. I...

Wow I didn't think that applied to external trunks but I added a conf pack to the group accessing the music. It worked thank you!!

I am not using the music to place callers on hold so I do not have music set on the route level. I only want music playing on the queue when waiting. I however did set the music on the incomming route for testing purposes and still silence.

I have a strange problem which I hope someone can shed some light on what could be missing. We have two music sources one for our main applications which works flawlessly. I have built a seperate music system for our international customers so they won't hear an English music recording. We...

Perfect, thanks...