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Actually the SDP is a service that runs on the SCCS Server that receives and updates the Real-time service for the Clients Desktops. We have found that apparently there was and Windows update to the clients desktops that caused the local Client firewall to block Real-time traffic from the local...

I'm running a 3.0 SCCS with XP machines setup with 500m menmory sticks. We have just come up with a problem trying to launch Real-Time displays. The application is getting the applet but sits there for 2 minmutes with an hour glass trying to pull in the data and eventually times out with an...

Could any one tell me why the date and time in the MDR 2000 will not stay as set during programming. I set the time and date, then and as soon as a record appears the date and time change to incorrect numbers. I have my MDR 2000 set to pull the date and time from the CDR records of my...

What would the formula look like for last full week with Monday being the first day of the week instead of the default sunday=1 LastfullWeek in Crystal 8.5. I am wanting to setup a report that runs the lastfullweek using Monday thru Sunday. The default for LastFullWeek in Crystal is Sun thru Sat.

If you are talking about the Configured Value being larger that the Measured Value that question would be true.

I have been told that the SLR 75 drive will read the SLR 32 tapes but will not write to them, plus we would need to install new drivers etc. to get the SLR75 to work, with more down time. What we are doing is purchasing a refurbished SLR32 so that change out is apples to apples. Thanks for...

Our Tanberg SLR32 back up drive went south and the vendor has sent us a SLR75 for replacement since the 702 Tower is EOL. Has anyone had to replace one lately? If so did you have any got-yahs. We realize will probably need to get the drivers but my other question is do we need to get special...

I am getting an error code on my SCCS 3.0 and there are no details. Does anyone know what this error code is telling me. Historical Data Collector <undefined event>

It's the internal SLR32 tape backupdrive unit 2.5 Gbyte.

Can anyone tell me the actual Nortel part number for the SLR tape backup drive on the 702 Tower for Symposium Server. I need to have our vendor send one for repair and they need the actual Nortel part number and the 702 tower is EOL.

That is my same consensus thanks.

Does any one know the correct procedure to place a caller on hold after implementating a conferenced call with 3 or more parties. I can drop any specific party but can't seem to place a caller on hold and come back to them. Using Option 61c RLS 23.

I'm receiving a bug 201 with and associated msdl 201 7 000000 error every couple of minutes. Does any one know what this is? The message definition is pretty vague. Do I need to disable and reenable the msdl 7? It has two d-channels programmed on it. Using a opt 61c with PRI's Thanks in...

We have an account with loads of Norstar key systems who want our support. We need Norstar tech’s in Southern California and the San Francisco bay area. Can anyone reccomend some good support for me? Word of mouth is always the best reference.

Does anyone have the definition for error code TIM5628 my books say to contact your vendor for updated help file.

Should I also use a flen of 4 then?

Does anyone know if you can put in a range of TSC in ld 87. I am finding that it will only let me enter one at a time and the customer woould like 999. they want to use 5000 thru 5999. pondering??

What's the best way nowdays to integrate a 0x32 keysystem to an Option 11c? They are both hanging on the wall and the customer would like to know if they can put them together.

Actually, John you are correct. Thanks for the code info guys. I am installing an Interactive Intelligence Voice Server, front ending an Option 11 to the PSTN and the TMDI got hit real hard with framing and clocking errors which actually reloaded the switch. After that the code appeared...

Can anyone tell me what this error code means I don't have it in my message docs? Option 11 c