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Placing a caller on hold once conferenced 1

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Tbrandes

Technical User
Aug 8, 2003
61
Does any one know the correct procedure to place a caller on hold after implementating a conferenced call with 3 or more parties. I can drop any specific party but can't seem to place a caller on hold and come back to them. Using Option 61c RLS 23.

 
Press the Hold Key - if in 3 way conf and you have music on hold - the other 2 parties will hear music.

If that is not working, verify trunks in conf have supervision and switch patches are up todate
 
You cant hold one party of the three, but certainly hold works if you want to take another call for example.

If tbrandes has Music on Hold, it will not play if he has bridged parties together using his conference pack. Music knows when not to play in its own yard

But it screws it up every time you bring to someome elses party



~
 
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