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  • Users: zebrabwbwbw
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  1. zebrabwbwbw

    Why do some phones have a "+" after thier name?

    THE "M" ON THE END MEANS THAT THEY HAVE A MODEM JACK AVAILABLE TO PLUG A REGULAR ANALOG DEVICE INTO THE PHONE, OR AT LEAST THE CAPABILITY IS AVAILABLE. ON THE 6400 SERIES PHONE, U HAVE TO INSTALL A MODULE ON THE BACK OF THE PHONE, AND THEN ADMINSTER THE ANALOG STATION IN THE 6400...
  2. zebrabwbwbw

    Intuity Audix Logins?

    U CAN'T ADD LOGINS LIKE U CAN DO IN THE PBX, BUT AVAYA HAS SPECIAL SOFTWARE THAT SOME OF ITS USERS BUY THAT WILL GIVE OTHER LOGINS FOR THE INTUITY, BUT U HAVE TO PAY FOR IT.
  3. zebrabwbwbw

    Paging from Intuity Audix

    look at support.avaya.com the books are available on how to do outcalling there under intuity
  4. zebrabwbwbw

    Night Servive Mystery

    -is 5599 the night destination of a trunk or a hunt group? -have u used the command "list usage extension 5599? -what is 5599 and how do u know that the calls go to it?
  5. zebrabwbwbw

    busy tone on analog station

    MAYBE CALL WAITING IS ACTIVATED/ THIS ALLOWS A 25OO SET TO PICK UP ANOTHER CALL Call Waiting Termination Call Waiting Termination notifies a user with a single-line telephone who is active on one call that a second call is waiting. Single-line telephone users can place a call on hold to answer a...
  6. zebrabwbwbw

    Analog Line w/ Caller ID

    U must have a TN793 or TN2793 circuit pack, and administer it on the "change system-parameters features" screens under "Protocol for Caller ID Analog Terminals: Bellcore", but I haven't been able to find out anything more so far
  7. zebrabwbwbw

    New Announcement Board

    A tn750c is very similiar to the tn750a & b, but it can back up the announcements on the board instead of having to do it to a flash card of G3R hard disk and tape. There is a new VAL announcement board that u can backup annoucements to your network hard drive.
  8. zebrabwbwbw

    Intuity Audix LX (Internet Messaging problem)

    this is a feature that u can buy, but doesn't work on 4.3 intuity TANDEM MAILBOXES The tandem mailbox feature provides a means to link mailboxes together such that a message delivered to the first (primary) also appears in the second (secondary). Thereafter, when either copy of the message...
  9. zebrabwbwbw

    Auto Attendant setup

    A lot depends on how the calls are getting to the attendant and whether the attendant is in fact a real attendant console or just a regular station performing the duties of an attdnt console. If u can do the command " display attendant 1" and see the attdt console, then it is a real...
  10. zebrabwbwbw

    DID Trunk Group Set-Up

    The extension that the call ends up on a d.i.d. trunk is determined by what digits are being sent by the trunk provider. Usually you tell the trunk provider to send the last 4 digits to your pbx and that is a station that u have set up in the pbx. In the case I am assumming that u have 4 digits...
  11. zebrabwbwbw

    automated attendant

    The "listed-directory-number" routes all calls to this number to the operator when the pbx is the "day mode". If u don't want these calls to go to the operators(attendant consoles)if the system is in the day mode, then u can remove the extension from the "listed...
  12. zebrabwbwbw

    Abnormal ISDN Drops

    Whenever I see any problems on a digital trunk I check to see if the pbx is syn ing off of a t-1 trunk or if it is on the tone clock. A t-1 will always get drops and other problems if the pbx is not syn ing off a t-1, and the correct one too. In addition, you don't want two pbx syn ing off of...
  13. zebrabwbwbw

    Intuity audix LX

    When u first login to the Intuity Lx menu, there is a place at the top of the page that will expand the 'tree' so u can see where " features" is located on the 'tree'.
  14. zebrabwbwbw

    Messages being cut off

    usually this is caused by the message length for a user being too short, not mailbox size, or people using cell phone with noise that is seen as switch hook flash. Change all the intuity analog ports in the pbx so they the ignore pulse digits. Static on a cell phone is sometimes mistaken in the...
  15. zebrabwbwbw

    Digit Conversion

    I am assumming that u have two definity pbxes that tied together by a tie line. And from one location, the user dials the TAC to get on the trunk, and the extension in the far pbx. This in not the normal way of doing this. The normal way is to set up AAR and have the people dial just the...

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