HI,
I HAVE STATIONS TYPE 2500 ( ANALOG STATION),WHEN THE STATION IS ON CALL, IF SOMEONE CALL TO THIS STATION, HE HEAR RINGBACK TONE, AND NOT BUSY TONE.
HOW CAN I CHANGED IT WHEN THE STATION IS BUSY TO HEAR THE BUSY TONE ?
MAYBE CALL WAITING IS ACTIVATED/ THIS ALLOWS A 25OO SET TO PICK UP ANOTHER CALL
Call Waiting Termination
Call Waiting Termination notifies a user with a single-line telephone who is active
on one call that a second call is waiting. Single-line telephone users can place a
call on hold to answer a waiting call. After answering the waiting call, they can
return to the held call or toggle back and forth between the two calls. A
single-line, telephone user can connect to only one call at a time.
Generally, the single-line telephone user hears one quick burst of tone when a call
from another telephone user is waiting, 2 quick bursts of tone when an
attendant-handled or an outside call is waiting, and 3 quick bursts of tone when a
Priority Call is waiting.
NOTE:
Special ring tones are not supported over Direct Inward Dialing (DID)
facilities.
A priority call can wait for the telephone to become idle even if Call Waiting
Termination is not activated. However, an attendant-handled call receives busy
tone unless the Attendant Call Waiting Indication field is set to y.
You assign Call Waiting Termination on a per-telephone basis. For a virtual
extension, call waiting is assigned on the physical station.ഊDEFINITY Enterprise Communication Server Release 9
Administrator’s Guide 555-233-506
Issue 2.1
March 2001
Features and technical reference
1343 Call-by-Call Service Selection
20
Considerations
n An analog telephone user must place the active call on soft hold and dial
the Answer Hold-Unhold feature access code to answer the waiting call.
n If an analog single-line telephone has Call Waiting enabled and has
initiated a conference call, Call Waiting is denied. For example, caller A
(on an analog telephone) is talking to caller B, then flashes and is talking to
caller C, and then flashes to conference B and C. Then, if caller D attempts
to call caller A, Call Wait is denied.
Interactions
Call Waiting is denied when the following features are activated at the single-line
telephone:
n Another Call Waiting Call
n Automatic Callback (to or from the telephone)
n Data Privacy
n Data Restriction
A Call Waiting call cannot be picked up by a Call Pickup group member or by
directed call pick-up.
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