This is not very difficult to do at all and as has already been stated, it can be done with SCAuto. Peregrine sell a pre-packaged adapter that probably does all you need.
Talk to your Peregrine contact or ask to be put through to someone that can walk you through the features.
Good luck
You will need to find out where this 'duff' record is coming from as just deleting the record does not solve the root cause (Pardon the pun).
Cheers!
PS. Ask the support desk about the SC process that will restart the problem process, and all the others for that matter, automatically.
Are you looking to perform dynamic updates? If so, then you need to use the dynamic gui. Otherwise just use format control.
Let me know what you are trying to do and I'll help where I can.
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