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Hi There, Have 5.0 xc software installed on the MICS. Have 10 base stations. Have 25 3060's to register. Problem: 3060 handsets will not register. Allows you to put in the password. After entering the DN "registration fail" Can see the base stations as "idle" Re-evaluation is not...

are you dialing into the system using a line and transferring to extension 241 or are you using F980 to leave a message or are you using the intercom + 241 to reach the VM? Can you program Feature 987 to be a button right above your intercom buttons (just for this test)...is there flashing?

Hi there, Customer does not know what the IP address is for their call pilot...any quick way to figure it out? Thanks

What telephone set have you programmed F987 to? What button number did you program it to? on a T series phone, on earlier versions of software the buttons were weirdo...This may be why you cannot see the flashing... How many intercom buttons do you have programmed to that set?

What is the extension that the recep enters when she presses Feature 986? Informaiton mailbox access: Feature 983 120000 (1020000) MBOX Press 1 You will see the Information Mbox heading that will allow you to add, delete, change Press Change and enter 285 See if its there...

It could be an information mailbox.

Thank you very much! The notes say "assuming we have cleaned up the crosslinked files-"...would you have instructions for cleaning up the crosslinked files?And finally, any issues once the CP150 is running on the MOD with the Cinphony stand alone? Thanks again for all of your help.

NAM: 4.0.4E Cinphony: 3.50.0038 MICS 5.0 Thanks

Hello: Does anyone have any clear instructions OR helpful hints to offer when removing the voicemail application from a Co-Res NAM (Cinphony 1). We have encountered cross linked files and are putting in a CP150. Any help would be great! Thanks

Was the toll free number changed or worked on by the telco at all 4 days ago?I am wondering whether there was some work done recently (4 days ago) by the telco that may have re-routed the toll free number to a different local number which is being answered by the ACD. For example, could both of...

hello, what is the version of your software on your telephone system and your voicemail system?

Hey, here are some things you may want to check, this may help in determining what is going on... Could your toll free line be tied to a local number that is being answered by the ACD? (This could be a new change) Are your lines ringing to a Voicemail Auto Attendant first? Check the line...

Hello, Thanks in advance for your assistance. I have a 3x8 with DR5.1 there are only 2 7406's on the switch. Problem: There is noise on all lines and intercom. Any suggestions?

Thank you very much!

Hi there! Does anyone know off hand what the default user name and password is for Winterm? Thanks in advance.

Thanks, I will try this when I am back on site. I will let you know.

I have a Call Pilot 100, CCR Tree and would like to transfer externally from one of the paths using the same Centrex line. However, I have only been able to set it up so the call uses two lines. It has been suggested I use #+9+number, but I am unsure of the line, pool, route etc. Any assistance...

Answer: Night Service Button on primary set. Feature code is Feature 871. (a la one button). But, first you need to program it one the system. What is the system you are programming on? CICS? MOD? 6x16? Let me know

What do you want to accomplish with this customer? What do they want to do? Feature 982 is great if you do not want the calls to be answered by the AA at all during the day. If you want the calls to be answered directly by the AA after let's say 5pm then the night service button is the best...

Can't do it that way, but what about programming Feature 982 on a button- and label the button with the password. The user then presses the button and enters the password, which is conveniently located on the button. This has helped me in the past.