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Hi, Its been a few years since I've worked on a Option 11 so I'm very rusty on the programming. I need to get the operator (the main d.i.d. of the business to forward to voicemail. The main receptionist phone is a M26216 . The customer wants the operator to forward to voicemail when a caller...

Customer has about 50 users . The main problem is the customer is a small seminary so they don't have big bucks. Just trying to find a solution that fits there small budget. I've looked at finding a call pilot to replace the meridian mail but i keep having trouble finding someone that can get me...

Okay trying to figure out what route to go. I have a customer who has a option 11c with rls.22 software with a meridian mail. The customer wants the voicemails to go to email. Any idea on the best way to make unified messaging work? We have been looking at a Call pilot 150 mini , just not sure...

Hi Curly Cord thanks for the quick response! ill make my question a little clearer. I've got the call pilot 150 mini with the option 11 software. I call abc telecom vendor , request 32 mail box upgrade , give him the serial number of the call pilot , is he able to give me key codes for the...

Hi , been asked by a customer to install a call pilot 150 onto a option 11c. They want to be able to have there voicemails go to email. There old meridian mail cant do this hence the upgrade to a call pilot 150. Here's my question , can you take any old call pilot 150 and add the call pilot...

Hi just got a Meridian Mail going and cant seem to find the option to get the directory to work. What I mean is when you hear a greeting and you press the # and your able to search the user directory by entering in there first or last name. Looked high and low but cant seem to find where to set...

Thanks Hawks good info, hopefully with this info I can remember how to set MMail up.

Hi, hopefully someone can help me out. I've got to set up a meridian mail for Auto attend and haven't done it in years can anyone walk me through setting it up.Thanks

clidpri, I read your prior post before you deleated it,thats why the term newbie applied.I have had over 20 plus years in the business working on option 81s to to norstar 3x8s so i can assure you that I am new newbie. You must have gotten in the industry in the last few years.Any ways...

You guys must be newbies. Nortel 128 is also called a 8 x 24 its the generation of ksu before the mics and bcm.This ksu has dr 5 software and the cics has 7.0. Maybe I should ask the question in another manner. Is it possible to make the nortel dr5 have remote sets at another location and be...

I have a customer that is moving a deparment down the street from there head office about 4 blocks.Is there a easy way to have there nortel 128 tie into a cics over the internet ?

Are they on a maintenance program ? I would start by getting the Vendor of the PRI involved. Their csu for the PRI may be bad or the C.O. may have some promblem.If that checks out then I would start by swapping out the DTI card and the Cat 5 cable connecting the PRI.If that doesn't work I would...

What software is it and what system is it ?

I forgot to mention these are analogue d.i.d.s not digital.

Working on a Nortel Mics 6.0 .Is it possible to call forward d.i.d.s externally without having to have a phone or a ata programmed with the d.i.d.s, Tried a few different things in programming but have not found a solution. Customer is shutting down a part of the plant and wants to be able to...

What do you need ?

Thanks for the replys.Went through the process of reregistering the T7406e s to the base and got it to work.Customer is know happy.

the unit was already up and working for about a year and the customer claims it quit working.I did not orignaly install the unit .I have followed the quick guide procedures for setting up the phones to work with the base.Is there more to it ?

I seem to be having problems with a base unit for the T7406e.I have 2 handsets and can't seem to get them to register to the base unit. Customer is getting mad because of the difficulties of diagnosing the problem. I’ve tried everything I can think of to get this to work. At this point I am...

Can't seem to locate a NAM 4.1 manual. Does anyone know where to locate one. Just upgraded a customers hard drive from 4.0 to 4.1 but did not get the manual. Any help would be greatly appreciated.