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We are currently running 8.0 and it has been 1 year since we started the Contract module. We now have contracts that need to be renewed. How do we renew the active contracts? Can we do them all at once? Also, does the contract number change or does it stay the same? Any help would be...

I hope someone can help us. We just started using Service Call Management and we have a question on when it is turned into an invoice. When our technicians call in with a resolution for the service call we are putting the description in the notes section next to Repair. This is an unlimited...

Yes I do. If you could help I would really appreciate it.

We are running GP 8.0 and the question I have is... We have three (3) different Service Types set up (SA=Service Agreement, WA=Warranty, TM=Time & Material). My question is, where does the system pull the Service Type from when entering a service call for a specific customer with a specific...

I've modified the Opportunities screen through System Customization and changed the Estimated Revenue field so that "Minimum Value" is set to -100,000,000 instead of the default 0. I published this change. The question I now have is when I close the Opportunity it won't allow the negative...

This is also happening to us but before we run the "Remove Completed Orders" what is considered a "Completed Order"? Thank you!

Thank you for your help.

I would like to know if there is any way to transfer 0 quantities? What we have is there are lines where we have to type information (descriptions) on an order and we put the quantity as 0 so it doesn't look stupid when we print everything out for the client. However, when we transfer that...

Thank you everyone for all your help.

Is this going to put them in history? We want to keep the history. I don't want to totally remove the PO.

We are currently using Great Plains 7.5 and we would like to know if there is any way to move a Purchase Order whose items have been fully received into history? They are currently still listed as open. Thank you!

Thank you everyone for your help. I knew that if I asked a question, someone in here would give me the valuable answer. Kim

I don't really understand. Both of the figures are listed in the same column but different rows on the same report. So I can't see how I would put in your formula.

I have a question and I hope someone can help me. On page 1 of a report I have a row labeled Benefits Allocation and it is a calculation (15%) of Labor (which is the line above it) so the line reads CAL @640 * .15 It comes out correct on page one where I have the figure subtracted from the...

No, they are not running any macros. It happens when they are inputting a new order or invoice.

No. Nothing has been modified in any way. I doesn't happen every time but enough to be annoying.

Also, when we go to delete the invoice we get the following error: "Save operation on table 'SOP_line_work' attempted to change a non-modifiable key

I hope someone can help us with this funky problem we are having. We are currently running Dynamics 7.0. When someone is keying in line items on an invoice and all of a sudden, other line items just start appearing. We are not sure if they are from quotes, orders or other invoices. Any...

Thank you both to jymm & Dukester0122. I understand what you are both saying. However, I already have the report and we are currently using it. I am not using Reporting Trees 'cuz I don't understand them yet but I have the current report set up like this... I have the Row Format using our...

We are currently running GP 7.0 and FRx 6.5. I have a report currently set up in FRx and for the life of me I can't figure out how to do what I want to do. It is probably easy and I am just having a brain hic-up but...HELP. What I want to do is, we have GL accounts for Sales, Admin & General...