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We currently use desktop messaging within our company and it works fine. What I am trying to accomplish is our owner would like to use the desktop messaging remotely which I can make work but the problem arises when he listens to an attachment it remains in VM as I am just forwarding from a...

We are setting up MPLS between our main main office and several remotes and want to enable QOS across the network. My question is does anone know what ports Nortel voip uses?

I have a pc I just installed an acer 19" LCD monitor on when new users login the refresh rate is set to 85 Hz and the user see's no video and I need to RDP in change it to 70hZ my question is how can I set the default rate to 70Hz for all users or at least new users.

I was just wondering how much is involved in installing call pilot reporter , I recieved a quote from our vendor and the labor cost is huge , It does not specify the number of hours but I've bought good used cars cheaper than this labor quote.

Thanks Reusser I tried what you said and it all looked correct but still would not work . Finally got out the 3902 manual and made my 3902 the SscCTlr and programmed the list that way and gave my associates access to the list and it now works properly.

I Have to setup observe agent security so supervisors cannot listens to other supervisors agents. The problem is first I need to create a speed dial list then assign differant lists to differant supervisors listing thier agents and a password to use the list. This didn't seem very difficult but...

Same here SLR-4 and the Imation 2.5 GBtapes for 4 years now for a growing user base and never a problem.

Our service provider gives us 1 free traffic study a year it runs 12 hrs a day for 1 week; my boss heard I had one done and wants me to explain it to him in detail. I enclosed a link of a sample but I need help interpreting it myself any ideas when I could get better explanations of some terms...

Thanks nortelbetasite for the info but I'm not familar with the acronym ADAM could you expand upon that a little . I'm assuming this will give me Q statistics as that's all we basically need . ie: # of callers , time in Q and what skillset they are waiting in.

To get the old symonview to work in XP you install as normal but choose software comapatibility mode and install as NT4.0 and it works .

We have a lot of 95 and 98 pc 's and I need to know what the minimum OS is for the client pc's to run ADD using SWC4.5

Does any one know if Symonview 3.1 is compatible with Symposium 5.0? I know how to make symonview work in windows XP but I do not know if I have to go with either the new symon or the ADD. In addition could anyone explain what is needed to use ADD does it need a separate server like the web...

Our symposium 4.0 server bit the dust and has to be replaced and we need to go to 5.0 ASAP. Does anyone know if you need to use the web clint which is another server we need to purchase and deploy or can we just add the 5.0 server and install the client from the cd to get us up and running quickest?

Thanks for the help it works great, what version symposium do you have and which clint is on your supervisor pc's?. I run 6.0 clint on my XP laptop and the error log is constantly opening and reporting random errors that are not on the server .

We are updating the pc's in our enterprise to XP and noticed that symonview is not compatible. We are currently running symposium 4.0 and were told to go to 4.2 and that there is a desktop agent app. similar to symonview . So i'm looking for feedback on the ADD or alternatives... Thanks.