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Can someone give me some guidance on how to reset an Elitemail LX to factory defaults. Do to layoffs last year, my customer has lost all the Sys Admin codes for the VM. I have the IP address but can't get past the Web Login. I need access to the maintenance menu. I figured out the IP address...

I thought supervised for some reason meant that if a person was transferred to this box, that they could then transfer to another. Or that if they were transferred and for some reason the extension wasn't available that they would bounce back to the attendant. I was wrong obviously, I guess it...

This message was originally at thread689-1343551: The solution I found was that I had managed to choose a COS of 13 for this phone in question. COS 13 is a supervised box and that is what was giving the tone before a person spoke. I changed to a COS of 10 and voila no more problem. Note to self...

As far as I know I think the legend is a little to much of a legend to worry about a bluetooth option being turned on. :-) Ok the hammer is down, but a little smack is not out of the question. I tried a "vanilla" extension copy before I wrote to this forum. That seemed a smart place to go. My...

ok, sorry it took me so long to repost. Thankyou for all the suggestions so far. I had to wait for the weekend before I could attack the phone. I tried all the above suggestions. I repunched the block on both ends. To no avail. I then added ALL the handset options to buttons. I made sure I...

gladly will give it a shot. thanks, I will reply back. How come my problems never seem to be easy? :-)

you can see the buttons we added trying to "cure" this "problem" EXTENSION INFORMATION Extn SS/PP Type 208 1/ 8 MLX-10D CTI Link : No Alarms: ACTIVE Pool Access : 70 Page Group : Primary Coverage : Secondary...

When you tried to install the WinSPM in Vista did you run the install program in XP compatible mode? Then after that would it install? If it did install, then I would tag every file associated with WinSPM as needing "xp compatible mode". I had an unrelated piece of software that I couldn't...

That's a good one! And thank you for the quick reponse. Yes it is normal for you to speak into an incoming call, what is not normal is for the first few words to be cut off. I failed to mention that there is 2 beeps that are heard in the handset before the two parties can talk. It's not a...

I have a single MLX extension, that when receiving incoming calls, the person must speak into the handset before the incoming call is connected. Incoming callers do not hear hold music during the interval wating for the person to speak or blow into the MLX handset. It almost acts like a voice...

I am an obsessive person about some things. My fortay is for PC hardware and software support. I like to think I've never found a machine that beat me, but I'm sure that would be incorrect. If you have the time and the obsessive gene also, let me know what you need to dial in. Something tells...

ok, I unforwarded the extensions. It didn't seem to help. I changed the BB operator to another extension, that didn't help. Still, when dialing the BB extension from the AA main menu direct extension transfer and the pressing 0, I goto ext 220, that works fine. However dialing from submenu of AA...

thanks, it's been puzzling me. Monday I'll try un forwarding my bulleting board operator's phone and see if that helps. I'll let you know. It seemed logical also to me that direct transfer versus submenu should have no affect on options inside the bulletin board box. But you guys are the awesome...

Ok, I have done a print of the VM and the Legend. Tell me what you need. Here's the basic setup: Automated Attendant #1 General Mailbox Owner: 208 Touch Tone Gate: Off DAY MENU CODE SELECTOR CODE ACTION NUMBER...

When dialing our bulletin board from a direct extension transfer option on our AA, callers that transfer directly to the Bulletin board via AA can press 0 and call the bulletin board operator at ext 220. That's all working fine. When callers go to menu 4 off the same AA, callers hear a submenu...

Thanks Merlinman, I called the phone company for repair of the missing dial tones, and miraculously they now suddenly work on reliable disconnect. The phone company tech from Embarq claims they did nothing. But it now works and that’s all I care. maybe because I got them to put the words "low...

I am fairly new to programming legends. However as an IT guy, I think I'm doing OK, thanks to this forum. I am trying to set up a CKE4 with 3 408 GS/LS-MLX, 1 008 MLX and 1 007 MLM from scratch. System works well so far. However as I have read here, to enable remote call forwarding I must enable...