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Thank you, for the quick reply Ken1713. I can get that far. I was hoping to find a easy way to identify all of the mailboxes setup in the directory. For example, I call my company telephone number, press *2 and then press number "1" for "A". I get 19 possible matches. Of those 19, I have about...

I have been fumbling my way through managing our phone system for many years now. I guess I should begin to learn a little more about this phone stuff. One question that I have is "What is an adjunct used for?" I use the number 7300, 7304, etc. at times to free up an extension when the time...

I manage a Merlin Mail Voice Messaging System (Release 3) for the company I work for. Over the past 7 years or so, we have been adding employee names and extensions to the directory so that a caller can dial by an employee's first name. The problem is that we have not been managing this...

The Exchange Management Console has identified my server to have High User RPC Activity. The recommended levels for RPC ops (operations per second) is 0.25, and my server is coming in at 1.147. I am using Exchange 2007, so the EXMON utility is not working for me. Is there any other utility that...

I have an issue that I was hoping to find a little help with. We have a Merlin Legend R7 phone system. Currently, there are (2) toll free numbers and (2) local numbers being routed to us. When we place our system into night service mode, all toll free calls are being answered by the night AA...

Thanks for the reply DTracy. I do not have any workstations with a firewall. All my users are using an HP t5000 thin client to access a terminal server via RDP. All of my user's profiles and configuration seetings are being stored on the local terminal server.

I thought about DNS. All my end users are logging into a WIN 2K3 terminal server, which is pointed to my domain controller for DNS.

I am running a Windows 2003 SE server. I am able to verify that my changes to group policy appear to be applied by using the Group Policy Result Wizard in Group Policy Management MMC. My problem is that none of my users seem to be receiving any of the policy changes. I have even tried to force...

Is this the add/remove programs or add hardware wizard?

Boot into Safe Mode and run 'msconfig'. In the System Configuration Utility, click on the General Tab. Remove the check mark from the 'Load Startup Items' check box. Click, OK and then reboot. This might help isolate which app or process is causing the system to hang.

Are your computers being controlled by a group policy?

Hello, sidmickmol. Have you added any hardware to your system recently? Are there any configuration warnings in your device manager?

Hello All. I am running a Windows 2003 SE, terminal server. Is there a way to restrict the number of Internet Explorer sessions and AOL AIM sessions per user? My server utilization is getting out of hand. This sure would help. Thanks In Advance.

MLM 007

I would agree with you. Why and How the setting changed and how their solution fixed my problem will remain a mystery.

Merlin Mail Voice Messaging Release 3.0 I ended up breaking down and contacting Avaya for support yesterday. Come to find out, a setting in our voice messaging system had been changed. There is a setting that routes all ports to voice mail, automated attendant, etc. Somehow this setting was...

What assigns a line (800-535-5277) to an auto attendant and how do I verify the configuration. I have identified we are using two auto attendants. AA#1 is not behaving properly with night service. AA#2 works with both Day and Night services. Doesn't this mean that there is more than likely...

Err, the 193 is an experiment I was trying to resolve this issue. Just in case that is what you were looking at.

Yes, 558 is the only operator and they do have a 'NS' button. Thanks Again for all your help.

Our Main Line is 800-535-5277. We have 10 Lines that I can see. They are 70, 801-808, and 832. Here is what I have entered, but still NO night service AA. NIGHT SERVICE INFORMATION OPERATOR 558 DGCG #: 770 STNS : 558 193 LINES : 801 802 803 804 807 808 Password ...