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well, im using ipcc express as the auto attendant..the issue is im somewhat not familiar with this scripting thing. also, another thing has popped up...im using g729 and the prompts are g711..for my custom prompts i just CANT record it like normal..whats the normal practise..or what sound...

yeah the message waiting indicator is on the ccmadmin...it says feature not available...i just finished the config on the unity and the MWI works...so i suppose it just does offer what type of prompts you might want on the device..the light is good enough so thats more or less solved.. the ipcc...

hey.i just have two questions to ask.. im deploying an ipt solution for my customer. the phones being used are 7912g. the question is why does the phone not offer the mwi setting?..it says its not available.(sorry, first time im working with these phones).. second question- ipcc auto...

ok guys dont laugh..i got through...yeah i know you can change the codec in ccm region, but i was installing the extended services cd that gives me AA. but, that cd only allows me to go with g711. i was basically installing the wrong AA..hehe..i had to use the AA that comes with the ipcc...

hey there i have a little problem that i hope can be resolved. i configured a connection plar 7020 on a remote location router (fxo port) to automatically reach the autoattendant(7020) when a pstn call arrives. now that works fine. but, when i bring down the wan link to test the srst, and i...

trying to change the codec on autoattendant extended services version 3.5(2). i know from the documentation that you can select it while doing the install. but im not seeing that when im doing the install.. all its asks for really is my password. can anyone help..everything works properly. right...

yeah...actually we are looking for something to provide good call accounting but not too expensive..putting in a tender thats why...

hey thanks you guys i spoke to cisco and they recommended avotus...so..we are going with that...there are soooooo many things to learn with voice huh..geez..its great..lol....thanks again

hey any ideas on a good call accounting solution that would integrate with ccm 4.0 ?.. i saw some on the cisco site but the options doesnt specify the new call manager..any help would be appreciated. note: not a full ipt solution. will be using ccm4.0 as well as analog phones connecting to a...

hey, i recently did an integration for a company and its branches. scenario- two main locations. one has as400 other has controller. each has own pbx. cisco routers with two serial cards each and t1 voice card each. serial 0/1 connecting to controller/as400 and using stun. the voice card to...

hey, i know you all get this question all the time but im still gonna ask so bear with me please. i wanna do a demo showing ccm4.0 now i installed 3.2.3 fine and have that working. i want to show the difference. thats not the issue. im having trouble installing ccm 4.0. its on a clone system...

hey im having a little issue at present and thought id ask for some advice. i have a nt4 domain bdc and pdc and two w2k application servers. i also have a netapps storage. i have groups allocated to specific folders but when i add a new user to the group it looks like it doesnt work. the user...

browse this forum..you will get the regsitry entires to install ccm on a generic server. you need the os update, sql 7 and the ccm executable..you can find all on the cisco site..but browse the forum and youll get all the info u need...i just installed it and works fine ...also upgraded to 3.2.3...

hey im having a little issue with a cisco router and frame. the heard office router is a 3600 series and the branch router is a 1751. i have about 8 locations using the same configs and same routers. all are working good except for one. we are phasing out their current motorolla routers...

tried that...no dice..oh well..ill check and see whats going on...

hey there. im fairly new to call manager. i have set up a test environment running cisco 3.2.3 on a clone system. have two routers cross connected and everything is working properly. im playing with the plugins and installed the analysis and reporting. problem:cannot log in with any of...