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  1. GrumSFC

    IP Office 7.0 9630 IP Phone Message button needs to goto Zeacom VM

    Bas, are you certain that this is working for a 96XX handset? "## Note: ## This parameter setting is ignored for extensions ## configured as 96xx station types on the call server." Grum Zeacom Implementation Consultant Avaya ACSS General Telco/IP Design, Installation and Management.
  2. GrumSFC

    IP Office 7.0 9630 IP Phone Message button needs to goto Zeacom VM

    If you can get this to work I would like to know too! Zeacom Implementation Consultant
  3. GrumSFC

    Startalk 180 prompt for touch tone keypad

    Hi, Years ago I had to do this and have now come across another and can't remember the process, I hope someone can help. At the beginning of an AA using the Startalk it prompts the caller to dial one if they have a touch tone keypad. Now i'm sure there is a way of turning this off. But how...
  4. GrumSFC

    PSTN Breakout from remote IP Phones

    Yes the problem is though that the company had already started this project before i arrived to work for them. They have 9 sites scattered around with about 4 ip phones in each. It would be to much of an expense and effort causing the customer to ask why the previous tech hadn't already thought...
  5. GrumSFC

    PSTN Breakout from remote IP Phones

    Hi, I'm trying to get a gateway that sits between the router and ip phone and detects if the phone is trying to dial locally or emergencey services and if so send the call via a PSTN line connected to it. I found something called a Mediatrix 1204 which seems to fit the bill but has anyone ever...
  6. GrumSFC

    E Console Freezing

    Thanks, I'll check that out asap. Cheers for the help guys, much appreciated. Graham
  7. GrumSFC

    E Console Freezing

    I thought as much, Avaya motto:....."fix one thing and screw up another"! Ok is there anything in writing you have, not that i doubt you but if there's something generic relating to the problem it may be useful to show the customer that its not something we can resolve just yet, i'm sure you...
  8. GrumSFC

    E Console Freezing

    I'm having difficulties with a customers Soft Console (3.2.11) working on a 3.2.17 406v2. Its one of the really annoying intermittant faults that seems to never happen when your there and its killing my ear drums as i'm being consistantly nagged about it! HELP! The Set - Up. A call comes in on...
  9. GrumSFC

    Voicemail pro connection problems

    hi ronromano, that sounds good, which ftp site mate? Progc i've sent you the one i have anyway, hope it helps. Graham
  10. GrumSFC

    Voicemail pro connection problems

    No and sorry i've only just realised that you can't message privately on this forum. give me an email and i'll send it to you mate....its only tiny. Graham
  11. GrumSFC

    Voicemail pro connection problems

    No probs mate, good to be able to help. Thanks for the star... Graham
  12. GrumSFC

    Upgrade IP412 1.3 --> 3.2

    I'm not saying that its not a good build neither am i saying that it's not intended for the IPO 412 in 'general'. I use it too but on later versions of PCS. If the 412's at such an early release as 1.3 its probably at PCS 3. I've always been taught not to install past the DT compatable...
  13. GrumSFC

    Upgrade IP412 1.3 --> 3.2

    Ok, my apologies, i got lost away from the fact that it was a 412. So yes you're correct in saying you don't need the boot loader upgrade. My concern is clearly stated though in my above post..it is not supported. Why would you force the unit to a level of software unatended for it? Surely as a...
  14. GrumSFC

    Voicemail pro connection problems

    Yeah thats right but i would simply stop and start the voicemailpro and keyserver service if you haven't already tried. I have a batch file that you can run which will automatically clear all needed ports through xp firewall. if you think you need it then message me and i'll email it to you. As...
  15. GrumSFC

    Is there any apps for IPO that have click2call

    Without testing i'm unsure but i thought the phone manager with the TAPI interface could do this if you're using MS Outlook and some others i.e lotus notes?? I know you can call a contact and it automatically dials from your handset but being able to randomly select a number in a web page etc is...
  16. GrumSFC

    Upgrade IP412 1.3 --> 3.2

    Wo!!! Hang on lads, if you read my post again you'll see......."Unless of course you have 150 analogue handsets?" Therefor there was infact nothing wrong with what i have written. I still wouldn't upgrade it to 3.2 anyway as when you do it you are infact upgrading in two stages, 3.1.99 first...
  17. GrumSFC

    Upgrade IP412 1.3 --> 3.2

    It doesn't look like you've already been warned but you can't upgrade an IPO from 1.3 to 3.2! Anything above 3.0 (53) runs different hardware known as DS rather than DT which is what you have. Unless of course you have 150 analogue handsets? DS=Digital Station DT=Digital Terminal. The module...
  18. GrumSFC

    Is there any apps for IPO that have click2call

    i'm unsure if i understand your question correctly but it sounds like you just want a CTI application to be able to call someone by typing the numer into your PC or clicking on an outlook contact? If so then get Phone manager lite and the TAPI interface which is free from Avaya on the user...
  19. GrumSFC

    OLI on MICS not working with PRI trunks

    i haven't had chance to go back to site and check and play with it yet but shall do hopefully during this coming week.... i just want to be a little prepared. Yeah Senks, i'm in England so i think the SW revisons differ slightly but i'm pretty sure the programming options are the same? What...
  20. GrumSFC

    OLI on MICS not working with PRI trunks

    Yeah the undo button would be perfect! Its a GP9 SW level, the weird thing is i didn't turn the OLI off but what i did do was reset all the DDI's because i wanted to change the received lenghs to four rather than three. Maybe this reset it....i'll have to go have a look and get back to you...

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