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That worked thank you for the quick response. :)

Hi Issue after upgrade to V11 from V9.0 I have SIP trunks coming in on LAN1 and I have Avaya 1600 series handsets on LAN2. Handsets can make and receive external calls no problem and call handset to handset without an issue when they are on the same LAN. Due to the setup there is a small...

I am using the computer with manager on it for these requests. I thought that it used HTTP from the IPO LAN card then relayed via TFTP to a the manager PC to process these requests. I have tried using the TFTP in manager and a separate TFTP server to carry this out but no luck. I appreciate...

The telephone system is set as manager for files with the TFTP set as the manager pc address and HTTP is set as the LAN address of the IPO. The telephones receive all DHCP from the system.

I have in the last week upgraded an IP Office 500 V1 from V4.2 to V9. The upgrade seemed to go alright but when using the telephones I noticed that Redial, Call Log and Directory Keys did not function. The handsets are the old 1608 IP (Green Display) Handsets with firmware 1.030 which is very...

I have the same issue on a similar system where the call comes through the Auto Attend. Once the caller has pressed an option and decides to hangup the call keeps ringing around the office. I have set the disconnect time 150ms below what is provided by the Network Provider as per Avaya...

I would like the customer to have ISDN or SIP but it is not my decision.

I have an IP Office 500 V2 with the new SD Voicemail card. The system has analogue trunks connected. I have setup an Auto Attendant to answer all calls then press a key to be routed to a Hunt Group. If the external caller hangs up before someone answers on the IP Office the system keeps ringing...

Will advise them to upgrade sounds the best all round solution. Many Thanks

Mitch many thanks it sounds a better option going for the G450. The customer has already stacked two G700 units together and the expansion unit has the V1 and V4 slots free can both of these be used for additional cards. The switch is currently on CM2

I have an S8300 server within a G700 gateway. This unit has a 2nd G700 stacked using the cable at the rear. How many G700 gateways can be stacked and are all slots from V1 to V4 useable on the stacked units. Any help welcomed

This was what had happened the timer had been changed. It was a lot of pain to get there but it works. Thanks for your assistance

When the customer puts a call on hold using Phone Manager Pro.They have problems trying to get the call back. Generally you press the held call in the call window and this will take the call but with some calls the only way to get it back is to press the recall key on a POTS handset.Anyone had...

Thats what I thought but I will look at the wire gauge. Many Thanks

Can anyone tell me what the maximum distance they have had an analogue extension working on a Definity. I have read a manual and it indicates 6Km. Can some one confirm if this is correct. Many Thanks

Thanks for that info much appreciated

Can a Definity with a V8 Processor have a C-Lan card fitted. I thought it was from V9 onwards.

I am configuring a firewall to allow people to use the Manager and Phone Manager applications can anyone tell me the ports that these two pieces of softawre use to allow me to give them access. Thanks

I have setup dummy extensions on the system which are are call forwarded unconditionally to the external number.

I have an IP Office 403 with Voicemail Pro.In night service the caller gets the option to press 1 which routes the call to an external number. I have set up a shortcode *75 which allows me to test the call flow. Everything works fine. When you dial the external number you get to the "your call...