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Does it fail at the same time every night? It could be stuck on a particular resource it's trying to backup. I had that problem and I had to disable the "backup to disk" jobs I had scheduled. Check Event Viewer and make see if there's any errors in there that can give a hint to what's going on...

Under the Devices tab in BE, right-click the problem slot and make sure there's not a check next to "Cleaning Slot". I think you said you tried it, but try a known good tape in that slot, like a tape from slot 3 or 4.

Migration question: My company is upgrading the domain controllers to Windows 2003 from NT4 next month. We built a new printer server and have a login script written for the users that is supposed to automatically check which printers they have installed, delete them, and install the new...

I think I found out what was causing the services to fail. I have backup-to-disk jobs scheduled after my daily "daily" and "differential" backups. Once I deleted those jobs and disabled the backup-to-disk device, it's been working every since. I just don't know what would cause it. I noticed it...

Well, after I altered my search words on Veritas's site, I found this: http://seer.support.veritas.com/docs/274858.htm I have a suspicion that one of my services is randomly failing and causing this. I will investigate.

I'm using SDLT320 tapes in my Overland Neo 2000 library, with Quantum drives in it. Backup Exec picks up all the hardware correctly, except when I look at the "Media" tab, sometimes it shows LESS than 160 GB available for media. I do not see a tape setting for SDLT320, just SDLT, SDLT(1)...

Hi all, I'm using Backup Exec v10, and I'm using the SQL remote agent on a server with a database, and I'm wondering how I can restore one specific file from that database and overwrite it. I believe it's a SQL 2000 database. I'm not familiar with SQL at all, so to me it looks like I can only...

It's probably a little late but Vogon International saved me once at an extrememly reasonable price. www.vogon-international.us

hi all, I don't see any rhyme or reason to how my BE is picking tapes from my dual-Overland Neo 2000 libraries. It will pick from slot 3, then 13, then 10, then 22, then 2, then 5......what the heck is it doing? it just makes it a pain to change tapes and whatnot. thanks

I have 2 files on my server in C:\Backup Exec AOFO Store. I have to delete due to disk space and it tells me I can't. I've tried stopping the remote agent service and the VSP service and it still won't let me delete it. Any help is appreciated. Thanks

Add-remove programs and make sure the remote agent is not in the list of installed programs. If it is, uninstall it then reboot. Copy the rant32 folder from the backup exec cd (do a search on the cd for it) and run setupaa (remote agent) or setupaofo (remote agent with open file option) from a...

was reading your "journal of death" when I started getting bad flashbacks about Exabite "support" and felt my left eye start to twitch. I'll tell you right now all you need is replacement drives to have it work for another 6 months. Then you'll go through the same thing ALL OVER AGAIN. Did...

BE 9.1, the tape driver installation program fails and won't install the updated drivers tried two different versions of the driver install nothing in event viewer except an msiinstaller error message that doesn't help at all

communication failure has occured" Backups were running fine for about two weeks then this started happening on every job (varied types, 98 jobs in all) I can't get anything to finish now!! They crap out before they even backup a gig of data. Any help is much appreciated, I'm flustered right...

Ditch the M2's!!!! I had to deal with the same thing you're dealing with for almost 3 years (notice, the libraries\drives didn't even last 3 years!!) with 2 430M libraries and 2 M2 drives in each. Same SH*T your dealing with. Go to...

Hey all, We have Netilla (version 3 I think)running and we cannot send email through it anymore. I know there's a whole lot of info you need, but has anyone run into this before? Is there something we can quickly check? Netilla doesn't even support email anymore!

This is a new one on me. When I go to start Outlook it gives me the error message "Cannot start Outlook. Quit Outlook and Windows and try again". I've powered down, rebooted and when I login and open up task manager, Outlook.exe is in there a couple times without me even touching...

Hi, Anyone know how to get Office 2000 SP3 to do a silent install. We have to update 400 machines and we really can't sit by every computer to press ok when it says "your computer has been updated by other means" 20 times each installation. Thanks

Hi all, Anyone know why I have to restart seemingly every time I want to restore even just one email message? All other restores run ok except for email messages. It's BE 8.6 on a Win2k pro machine, the job log says "An error occured while scanning the catalogs. The job will not...

Hey, We seem to be having a similiar problem. Our Citrix guy is out so me and another guy are working through this. On our server, it's not unloading some profiles plus it seems to be creating new ones for some users who already have a profile created. It will name the new profile username.KL...